AI Buyer Insights:

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

Emirates Development Bank (EDB)
Location
F95R+WGX Mubadala Tower - Al Nahyan,
Abu Dhabi, x,
United Arab Emirates
Website
https://www.edb.gov.ae/
Phone
971 800 27274
Artw industry
Banking and Financial Services
Employee
Revenue

Emirates Development Bank (EDB) Technographics

Emirates Development Bank (EDB) Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Emirates Development Bank (EDB) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Emirates Development Bank (EDB) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Emirates Development Bank (EDB) has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Hotjar for Customer Experience in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Emirates Development Bank (EDB) is running and its propensity to invest more and deepen its relationship with Oracle , Contentsquare , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Emirates Development Bank (EDB) revenues, which have grown to $163.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Emirates Development Bank (EDB) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Emirates Development Bank (EDB) Tech Stack and Enterprise Applications

Emirates Development Bank (EDB) ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP ERP Financial ERP n/a 2017 2017
In 2017, Emirates Development Bank (EDB) implemented Oracle Cloud ERP as a targeted ERP Financial deployment to consolidate core finance and supply chain management capabilities for its Abu Dhabi operations. The rollout focused on establishing Oracle Cloud ERP as the primary system of record for financial accounting and procurement workflows, addressing statutory and operational needs for a mid‑sized national development bank. Configuration work centered on core financials and procure to pay workflows consistent with the ERP Financial category, including general ledger configuration, accounts payable and receivable processing, fixed asset management, and procurement and inventory controls supporting supply chain management. The implementation included custom forms and report development and technical configuration to align Oracle Cloud ERP with bank accounting practices, reflecting on‑platform configuration and targeted extensions to support reporting and transaction flows. Operational scope covered finance and supply chain departments at Emirates Development Bank, with senior Oracle applications technical resources responsible for configuration, custom development of forms and reports, and technical delivery activities. Governance emphasized controlled configuration and development paths, change management for financial and procurement workflows, and operational handover to finance and treasury process owners as part of the Oracle Cloud ERP adoption.
Emirates Development Bank (EDB) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
In 2021, Emirates Development Bank, EDB, implemented Hotjar on its public website. Hotjar is deployed as a Customer Experience tool to capture behavioral analytics and qualitative feedback tied to web sessions. The implementation leverages Hotjar session recordings, heatmaps, and on-page feedback widgets to surface user interaction patterns and usability friction across corporate web pages. The deployment is scoped to the bank’s website and digital channels, using client-side script instrumentation to collect page-level interaction data. Functional usage targets UX research, conversion funnel inspection, and feedback capture to inform product, marketing, and digital experience teams. The configuration does not list integrations with backend systems or a named implementation partner.
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
Emirates Development Bank (EDB) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020, Emirates Development Bank deployed Microsoft Azure Cloud Services to host its public website, aligning the project within the Application Hosting and Computing Services category. Microsoft Azure Cloud Services is used as the primary platform for web hosting and delivery of the bank's customer-facing digital presence on the Emirates Development Bank website. The implementation centers on cloud compute and scalable web hosting for the corporate site, supported by content delivery and edge routing capabilities to serve web assets globally. Functional capabilities implemented include web application hosting, secure TLS termination and traffic load distribution, object storage for site assets, and centralized monitoring and logging for site availability and performance. Operational ownership and governance are centralized within the bank's IT and security organizations to manage deployments, access controls, and compliance for the website, and the deployment scope is focused on the bank's public web channel in the United Arab Emirates.
Emirates Development Bank (EDB) CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Emirates Development Bank (EDB)

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Emirates Development Bank (EDB) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Emirates Development Bank (EDB) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Emirates Development Bank (EDB) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Emirates Development Bank (EDB) Technographics
Emirates Development Bank (EDB) is a Banking and Financial Services organization based in United Arab Emirates, with around 1000 employees and annual revenues of $163.0 million.
Emirates Development Bank (EDB) operates a diverse technology stack with applications such as Oracle Cloud ERP, Hotjar and Microsoft Azure Cloud Services, covering areas like ERP Financial, Customer Experience and Application Hosting and Computing Services.
Emirates Development Bank (EDB) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Contentsquare and Microsoft.
Emirates Development Bank (EDB) recently adopted applications including Hotjar in 2021, Heap Analytics in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Emirates Development Bank (EDB)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Emirates Development Bank (EDB)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Emirates Development Bank (EDB) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.