Baltimore, 21201, MD,
United States
Employee Benefit Services Technographics
Employee Benefit Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Employee Benefit Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Employee Benefit Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Employee Benefit Services has purchased the following applications: Applied Benefits Designer for Benefits Administration in 2018, Microsoft 365 for Collaboration in 2021, Prismic CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Employee Benefit Services is running and its propensity to invest more and deepen its relationship with Applied Systems , Microsoft , Prismic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Employee Benefit Services revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Employee Benefit Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Employee Benefit Services Tech Stack and Enterprise Applications
Employee Benefit Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Applied Systems | Legacy | Applied Benefits Designer | Benefits Administration | HCM | n/a | 2018 | 2019 |
In 2018 Employee Benefit Services deployed Applied Benefits Designer as its Benefits Management solution to support client-facing benefits decisioning and proposal workflows. The deployment centered on the agency’s benefits team and licensed agents, embedding Applied Benefits Designer into client meetings to model and compare plan options in real time.
Applied Benefits Designer was configured to support real-time plan modeling, side-by-side comparisons of medical, Rx and ancillary plans, and rapid proposal generation. The implementation replaced spreadsheet-based plan illustrations and static presentations with interactive proposal templates and guided selling flows, enabling agents to capture on-the-spot selections and finalize client decisions during a single meeting.
Operational coverage focused on benefits counselors and sales staff within the 30-person agency, with the application used as the primary tool for client benefits consultations and proposal delivery. Applied Benefits Designer’s capabilities emphasized plan scenario generation, proposal formatting, and decision capture to streamline the agency’s benefits advisory process.
Rollout included process changes to meeting workflows and agent playbooks to institutionalize guided selling and proposal review practices, with training to shift teams from spreadsheet work to the applied platform. The solution eliminated time-consuming spreadsheets and static presentations, and it increased the agency’s efficiency, accuracy, and level of client support as reported in the implementation notes.
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Employee Benefit Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Employee Benefit Services implemented Microsoft 365 as its Collaboration platform. The deployment covered the small, 30 person insurance firm and the company uses Microsoft 365 on their website as part of its productivity and communication footprint.
The Microsoft 365 implementation leverages core Collaboration capabilities including Exchange Online for email, Microsoft Teams for real time communication, SharePoint and OneDrive for document management and internal content, and Office desktop and web applications for productivity. Operational scope centers on company wide user provisioning, tenant level administration, and access controls to support client service, sales, and operations workflows typical of a benefits administration firm. Employee Benefit Services Microsoft 365 Collaboration is positioned to centralize communications and document collaboration across the organization and on the corporate website.
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Employee Benefit Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prismic | Legacy | Prismic CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
Employee Benefit Services implemented Prismic CMS in 2020 to manage its public website. The deployment uses Prismic CMS as a Web Content Management platform for site content staging, publishing, and structured content delivery. The scope encompassed the corporate website at https://www.ebs-md.com/, with editorial ownership centered in marketing and communications teams within the United States based organization. The implementation reflects a lightweight, cloud-hosted headless CMS approach appropriate for a 30 employee firm, aligning content operations with a centralized content repository and publishing cadence.
Configuration emphasized content modeling and editorial workflow capabilities of Prismic CMS, including structured content types, rich text and media management, and role based editorial controls common to Web Content Management systems. Content is delivered to the public site via API driven content delivery, enabling the front end to consume repository content and render pages from the Prismic CMS content store. Operational governance focused on content review and publishing processes to manage updates to the website, with internal teams responsible for ongoing content administration and authoring. The narrative positions Employee Benefit Services Prismic CMS Web Content Management usage as a focused, site centric content management implementation rather than a broader enterprise content platform.
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Employee Benefit Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Employee Benefit Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Employee Benefit Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Employee Benefit Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Employee Benefit Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Employee Benefit Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||