Kolkata, 700045,
India
Enabling Retail Academy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Enabling Retail Academy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Enabling Retail Academy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enabling Retail Academy has purchased the following applications: Channelplay 1View for Retail Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enabling Retail Academy is running and its propensity to invest more and deepen its relationship with Channelplay Limited or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enabling Retail Academy revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enabling Retail Academy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Channelplay Limited | Legacy | Channelplay 1View | Retail Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Enabling Retail Academy implemented Channelplay 1View as a cloud based Mystery Shopping Management Software within the Retail Management category to centralize its customer experience measurement workflows. The deployment used Channelplay 1View as a SaaS platform to host mystery shopping program configuration, data capture, and reporting for the client, aligning with standard Retail Management functional terminology and operational needs.
The engagement included targeted modifications, customizations, and configurations to tailor survey workflows, evidence capture, scheduling and assignment, reporting, and user administration to the client environment. Channelplay 1View was configured to support end to end mystery shopping management, including question set configuration, shopper assignment workflows, and consolidated reporting for program oversight.
Governance and rollout were structured around client enablement, with multiple conference calls conducted to train users, and system tutorials and training decks provided as reference materials. The project emphasized rapid operationalization, with the configured Channelplay 1View instance taken live within 4 working days, and the operational scope focused on the client s mystery shopping and quality assurance functions.
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