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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Enabling Retail Academy Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Channelplay Limited Legacy Channelplay 1View Retail Management ERP Services and Operations n/a 2020 2020
In 2020, Enabling Retail Academy implemented Channelplay 1View as a cloud based Mystery Shopping Management Software within the Retail Management category to centralize its customer experience measurement workflows. The deployment used Channelplay 1View as a SaaS platform to host mystery shopping program configuration, data capture, and reporting for the client, aligning with standard Retail Management functional terminology and operational needs. The engagement included targeted modifications, customizations, and configurations to tailor survey workflows, evidence capture, scheduling and assignment, reporting, and user administration to the client environment. Channelplay 1View was configured to support end to end mystery shopping management, including question set configuration, shopper assignment workflows, and consolidated reporting for program oversight. Governance and rollout were structured around client enablement, with multiple conference calls conducted to train users, and system tutorials and training decks provided as reference materials. The project emphasized rapid operationalization, with the configured Channelplay 1View instance taken live within 4 working days, and the operational scope focused on the client s mystery shopping and quality assurance functions.
IT Decision Makers and Key Stakeholders at Enabling Retail Academy
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Enabling Retail Academy Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Enabling Retail Academy Technographics

Enabling Retail Academy is a Education organization based in India, with around 12 employees and annual revenues of $1.0 million.

Enabling Retail Academy operates a diverse technology stack with applications such as Channelplay 1View, covering areas like Retail Management.

Enabling Retail Academy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Channelplay Limited.

Enabling Retail Academy recently adopted applications including Channelplay 1View in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Enabling Retail Academy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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