Enhanced Software Products
1811 North Hutchinson Road,
Spokane Valley, 99212, WA,
United States
Spokane Valley, 99212, WA,
United States
1 800-456-5750
Professional Services
Enhanced Software Products Technographics
Enhanced Software Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Enhanced Software Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Enhanced Software Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enhanced Software Products has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018, FullStory for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enhanced Software Products is running and its propensity to invest more and deepen its relationship with Ruby , Microsoft , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enhanced Software Products revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enhanced Software Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Enhanced Software Products Tech Stack and Enterprise Applications
Enhanced Software Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Enhanced Software Products implemented Ruby Live Chat on their public website. Ruby Live Chat was deployed as the company solution in the Chatbots and Conversational AI category to handle inbound web conversations and visitor-initiated support requests.
The deployment uses a client-side chat widget embedded in the website, paired with a cloud-hosted agent console that provides real-time messaging, conversation routing, canned responses, session transcripts, and basic visitor context. Configuration emphasized agent presence and queue rules, canned message libraries for repeatable responses, and transcript retention settings in the Ruby Live Chat administrative interface.
Operational scope covers the companys sales and client service functions across its United States operations, with rollout oriented to the firms 30 employees and focused on web contact points. Governance centered on chat ownership workflows, agent scheduling and availability, escalation pathways from chat to phone or email, and administrator control for user provisioning and conversation tagging.
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Enhanced Software Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Enhanced Software Products implemented Microsoft 365 as its Collaboration platform. The company website references Microsoft 365, signaling a cloud-hosted Microsoft 365 tenant supplying core productivity and collaboration services for the 30-employee professional services firm.
The deployment leverages Microsoft 365 capabilities typical for Collaboration, including hosted email and calendaring, team chat and meetings, document libraries and shared sites, and per-user cloud file storage. Configuration appears to follow a tenant-based model with centralized administration, license assignment, and role-based access controls consistent with Microsoft 365 operational patterns.
Operational scope focuses on internal business functions such as consulting delivery, client communications, and administrative operations, with Microsoft 365 used to coordinate project teams and manage client-facing documents. Governance signals align with small-organization practices, emphasizing tenant-level administration, user provisioning workflows, shared team sites for practice areas, and basic security and retention settings within Microsoft 365.
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Enhanced Software Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Enhanced Software Products implemented FullStory on their public website. FullStory is deployed as a Customer Experience application to capture session replay, click and scroll behavior, and event-level instrumentation across site pages, providing behavioral telemetry and UI playback for digital experience analysis.
Deployment relied on client side instrumentation with the FullStory recorder snippet embedded in site templates and targeted event captures added for forms and navigation flows. Operational ownership is shared across product management, support, and marketing for issue reproduction and behavioral analysis, with configuration focused on page and event tagging, session replay capture, and data privacy filters and account permission controls within FullStory to govern access and retention. The implementation positions FullStory as the primary Customer Experience analytics and session capture tool for web based user behavior and support workflows.
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Marketing Automation | CRM |
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2017 | 2017 |
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Enhanced Software Products ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Enhanced Software Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Enhanced Software Products
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Enhanced Software Products Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Enhanced Software Products IT executives and key decision makers. This section highlights Enhanced Software Products's latest recorded technology evaluations, including Atlassian Forge for Apps Development on 2025-03-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Enhanced Software Products digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Enhanced Software Products Technographics
Enhanced Software Products is a Professional Services organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
Enhanced Software Products operates a diverse technology stack with applications such as
Ruby Live Chat, Microsoft 365 and FullStory,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Enhanced Software Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ruby, Microsoft and FullStory.
Enhanced Software Products recently adopted applications including
FullStory in 2022, Ruby Live Chat in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Enhanced Software Products’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Enhanced Software Products’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Enhanced Software Products technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.