Ennepe-Ruhr-Kreis Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ennepe-Ruhr-Kreis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Ennepe-Ruhr-Kreis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ennepe-Ruhr-Kreis has purchased the following applications: Host Europe for Application Hosting and Computing Services in 2014, Onlim Chatbots for Chatbots and Conversational AI in 2024, Voyado for Customer Loyalty in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ennepe-Ruhr-Kreis is running and its propensity to invest more and deepen its relationship with Host Europe , Hetzner , Onlim or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ennepe-Ruhr-Kreis revenues, which have grown to $876.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ennepe-Ruhr-Kreis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Host Europe | Legacy | Host Europe | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Onlim | Legacy | Onlim Chatbots | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 | In 2024, Ennepe-Ruhr-Kreis deployed Onlim Chatbots on its public website to introduce Chatbots and Conversational AI capabilities for citizen-facing services. The implementation uses the Onlim Chatbots application as a cloud-hosted conversational engine surfaced via a web-embedded widget, providing a direct front door for public inquiries and self-service information on the municipal website. The deployment includes core chatbot capabilities typical for the category such as intent classification, FAQ automation, multi-turn dialogue handling, knowledge base driven responses, and an escalation pathway to human agents for complex cases. Operational coverage is explicitly website-focused, serving digital front office and citizen services workflows across municipal departments, with centralized content governance and editorial controls owned by communications and digital services stakeholders. Analytics and conversational logging are configured to support query trend analysis and ongoing response tuning, with rollout governance oriented around content approval and dialogue versioning rather than system integration work. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Voyado | Legacy | Voyado | Customer Loyalty | CRM | n/a | 2023 | 2023 |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Reservation and Booking Management | ERP Services and Operations |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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