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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Ennepe-Ruhr-Kreis Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Host Europe Legacy Host Europe Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Onlim Legacy Onlim Chatbots Chatbots and Conversational AI AI-Powered Application n/a 2024 2024 In 2024, Ennepe-Ruhr-Kreis deployed Onlim Chatbots on its public website to introduce Chatbots and Conversational AI capabilities for citizen-facing services. The implementation uses the Onlim Chatbots application as a cloud-hosted conversational engine surfaced via a web-embedded widget, providing a direct front door for public inquiries and self-service information on the municipal website. The deployment includes core chatbot capabilities typical for the category such as intent classification, FAQ automation, multi-turn dialogue handling, knowledge base driven responses, and an escalation pathway to human agents for complex cases. Operational coverage is explicitly website-focused, serving digital front office and citizen services workflows across municipal departments, with centralized content governance and editorial controls owned by communications and digital services stakeholders. Analytics and conversational logging are configured to support query trend analysis and ongoing response tuning, with rollout governance oriented around content approval and dialogue versioning rather than system integration work.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Voyado Legacy Voyado Customer Loyalty CRM n/a 2023 2023
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Reservation and Booking Management ERP Services and Operations 2024 2024
IT Decision Makers and Key Stakeholders at Ennepe-Ruhr-Kreis
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ennepe-Ruhr-Kreis Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ennepe-Ruhr-Kreis Technographics

Ennepe-Ruhr-Kreis is a Government organization based in Germany, with around 1200 employees and annual revenues of $876.0 million.

Ennepe-Ruhr-Kreis operates a diverse technology stack with applications such as Host Europe, Onlim Chatbots and Voyado, covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Customer Loyalty.

Ennepe-Ruhr-Kreis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Host Europe, Onlim and Voyado.

Ennepe-Ruhr-Kreis recently adopted applications including Onlim Chatbots in 2024, Cituro in 2024 and Hetzner in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ennepe-Ruhr-Kreis’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ennepe-Ruhr-Kreis’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ennepe-Ruhr-Kreis technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.