Enrollment Resources Group
233 South Wacker Drive Suite 1875,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 312-288-7250
Professional Services
Enrollment Resources Group Technographics
Enrollment Resources Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Enrollment Resources Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Enrollment Resources Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Enrollment Resources Group has purchased the following applications: Genesys Cloud CX for Call Center in 2015, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017, Proofpoint Email Security and Protection for Secure Email Gateways (SEGs) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Enrollment Resources Group is running and its propensity to invest more and deepen its relationship with Genesys , Microsoft , Proofpoint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Enrollment Resources Group revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Enrollment Resources Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Enrollment Resources Group Tech Stack and Enterprise Applications
Enrollment Resources Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | In-House Applications | Genesys Cloud CX | Call Center | CRM | n/a | 2015 | 2015 |
In 2015, Enrollment Resources Group implemented Genesys Cloud CX as its Call Center application. The deployment used the cloud-based Premier Edition of Genesys Cloud CX to centralize contact handling for customer care and benefits enrollment workflows.
Configuration focused on omnichannel routing and customer journey orchestration to deliver cohesive and guided interactions across voice, email and digital channels. Genesys Cloud CX was configured to support agent workflows, programmatic contact routing and standard contact center capabilities consistent with the Call Center category.
Operational scope covered customer support and client onboarding functions within Enrollment Resources Group, aligning contact center operations to benefits enrollment processes. The architecture leveraged cloud multi-tenant delivery to simplify onboarding of new clients and standardize interaction handling using Genesys Cloud CX as the real time interaction platform.
Governance established centralized routing policies and agent workflow standards, with a phased rollout to onboard service teams and operationalize guided customer journeys. The implementation was intended to provide an intuitive, cohesive and guided customer journey while helping the company more easily on-board new clients, reflecting the vendor stated goals.
|
Enrollment Resources Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Enrollment Resources Group deployed Microsoft Azure Cloud Services to host and operate its public website. Microsoft Azure Cloud Services serves as Application Hosting and Computing Services for the company, providing the underlying web platform that supports digital customer engagement on enrollrg.com. The implementation aligns with the professional services firm's IT priorities by centralizing website infrastructure under a cloud vendor.
The deployment emphasizes platform compute and durable storage to run web application processes and store static assets, complemented by content delivery and load balancing to handle variable traffic and improve availability. Microsoft Azure Cloud Services was configured to manage TLS termination, object storage for site resources, and monitoring instrumentation consistent with Application Hosting and Computing Services. Configuration and provisioning were implemented through managed platform services and automated operational workflows.
Operational ownership sits with IT and web operations, with direct impact on marketing and client engagement functions. Governance included centralized cloud account management, role based access control, and documented procedures for provisioning and change control via the cloud management console. Integrations with other enterprise systems were not specified in the available information.
|
Enrollment Resources Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Proofpoint | Legacy | Proofpoint Email Security and Protection | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2019 | 2019 |
In 2019, Enrollment Resources Group implemented Proofpoint Email Security and Protection as its Secure Email Gateways (SEGs) solution to protect corporate messaging and public email touchpoints. The deployment is noted on the company website and was positioned to secure inbound and outbound mail streams for the firm, covering core IT and security operations for the approximately 200 employee professional services organization.
Proofpoint Email Security and Protection was configured to provide standard SEG capabilities, including spam and phishing filtering, malware detection and attachment sandboxing, URL defense and content filtering, quarantine management, and policy-based outbound encryption. Administration was centralized through the Proofpoint management console, enabling policy engine configuration, user-level quarantine workflows, and automated threat classification consistent with Secure Email Gateways (SEGs) functional patterns.
Operationally the implementation was scoped to IT and security teams and integrated into the company mail flow via standard SMTP and mail exchanger configuration to intercept and inspect messages before delivery. Governance changes included centralized policy control, delegated admin roles for security operations, and end user reporting workflows to streamline incident handling and suspicious email reporting within Enrollment Resources Group.
|
IT Decision Makers and Key Stakeholders at Enrollment Resources Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Enrollment Resources Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Enrollment Resources Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Enrollment Resources Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Enrollment Resources Group Technographics
Enrollment Resources Group is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
Enrollment Resources Group operates a diverse technology stack with applications such as
Genesys Cloud CX, Microsoft Azure Cloud Services and Proofpoint Email Security and Protection,
covering areas like Call Center, Application Hosting and Computing Services and Secure Email Gateways (SEGs).
Enrollment Resources Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Genesys, Microsoft and Proofpoint.
Enrollment Resources Group recently adopted applications including
Proofpoint Email Security and Protection in 2019, Microsoft Azure Cloud Services in 2017 and Genesys Cloud CX in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Enrollment Resources Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Enrollment Resources Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Enrollment Resources Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.