Simi Valley, 93065, CA,
United States
Entertainment Earth, Inc. Technographics
Entertainment Earth, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Entertainment Earth, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Entertainment Earth, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Entertainment Earth, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2005, Zendesk Chat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Entertainment Earth, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Entertainment Earth, Inc. revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Entertainment Earth, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Entertainment Earth, Inc. Tech Stack and Enterprise Applications
Entertainment Earth, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2005 | 2005 |
In 2005, Entertainment Earth, Inc. implemented Intuit Quickbooks Enterprise as its ERP Financial backbone for corporate finance and accounting. Intuit Quickbooks Enterprise was provisioned to serve the retailer’s finance organization within a 180 employee environment, establishing a single system of record for transactional accounting.
The deployment concentrated on standard ERP Financial capabilities native to Intuit Quickbooks Enterprise, including the general ledger, accounts payable, accounts receivable, inventory costing and consolidated financial reporting. Configuration work centered on chart of accounts design, period close workflows, user permissions and multi-user concurrency to support day to day accounting and back office transaction processing.
Operational coverage included corporate finance, accounting and retail back-office functions, with multi-user installations hosted on internal infrastructure and desktop access for finance staff. Governance emphasized standardized accounting procedures, month end close controls and role based access to support centralized financial stewardship within Entertainment Earth, Inc.
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Entertainment Earth, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Entertainment Earth, Inc. deployed Zendesk Chat to its public website. Zendesk Chat is used as a Chatbots and Conversational AI application to support online customer service and sales assistance for the retailer. The deployment is implemented as an embedded web chat widget on entertainmentearth.com, routing incoming customer conversations to the company’s online support team and capturing session transcripts for review. This configuration places Zendesk Chat directly in the ecommerce customer interaction layer, aligning the application with front-line support and order inquiry workflows.
Configuration reflects standard Chatbots and Conversational AI functional modules including live agent messaging, proactive chat triggers, canned responses, conversation history, and basic agent routing. The implementation emphasizes web front-end instrumentation and chat session capture, with governance centered on chat widget settings and support team usage policies. Entertainment Earth, Inc. Zendesk Chat Chatbots and Conversational AI supports the retailer’s customer service and online sales assistance functions through real-time conversational workflows and transcript retention.
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Entertainment Earth, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Entertainment Earth, Inc. implemented Microsoft 365 to establish a cloud-first Collaboration foundation across its corporate environment. The Microsoft 365 deployment was positioned to support core retail business functions, providing a productivity and communication layer for marketing, merchandising, customer service, and IT teams at the company.
The implementation aligns with standard Microsoft 365 Collaboration capabilities, including cloud email, document libraries and intranet, individual file sync, and real time chat and conferencing, which correspond to Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams in common architectures. The public website for Entertainment Earth includes references to Microsoft 365, indicating the vendor’s cloud services are present in web-facing workflows. Governance and operational control are implied to be centralized within an IT tenant model, covering user provisioning, access controls, and collaboration policy settings consistent with a Collaboration rollout for a 180 person retail organization.
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Entertainment Earth, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2017 | 2017 |
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Entertainment Earth, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics, Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Entertainment Earth, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Entertainment Earth, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Entertainment Earth, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| President, Co-Founder | CXO | Finance | ||||
| CIO | CXO | Finance |
Apps Being Evaluated by Entertainment Earth, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||