Entrust Datacard
1187 Park Pl,
Shakopee, 55379, MN,
United States
Shakopee, 55379, MN,
United States
1 952-933-1223
Professional Services
Entrust Datacard Technographics
Entrust Datacard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Entrust Datacard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Entrust Datacard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Entrust Datacard has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Entrust Datacard is running and its propensity to invest more and deepen its relationship with Workday , ADP , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Entrust Datacard revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Entrust Datacard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Entrust Datacard Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Entrust Datacard implemented Workday Absence Management in the Absence and Leave Management category to centralize absence and leave workflows across its global HR and payroll footprint. The deployment targeted Entrust Datacard's Global Payroll and HR operations with operational coverage that includes United Kingdom and France locations, and the hiring notes indicate management of French payroll for approximately 100 employees across six locations.
Workday Absence Management was configured to deliver core absence tracking capabilities, leave request and approval workflows, accrual and entitlement calculations, absence balance reporting, and employee self service for leave events. Configuration emphasized the lifecycle of time off requests, integration of manual absence entries and adjustment workflows, and the ability to register and process leave events that feed payroll and statutory reporting.
The implementation integrated absence data flows with Workday Time and Absence and with payroll and HR administration processes, reflecting collaboration between Payroll, Human Resources, Benefits, HRIS and Finance teams. Job notes reference ADP and ADP Celergo payroll systems as part of the broader payroll environment, which indicates parallel payroll system integrations for statutory payroll processing in certain countries.
Operational governance centered on the Global Payroll team and included procedures for auditing payroll and timekeeping records, maintaining starters and leavers, processing employee changes and managing leave events and year end procedures. Day to day operational responsibilities described in recruiting materials map to governance tasks such as employee maintenance, absence reconciliation, escalation handling and providing first point of contact support for benefits and leave inquiries.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Entrust Datacard implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website as a customer-facing messaging channel. The deployment places Salesforce Chat squarely within its Chatbots and Conversational AI strategy to connect web visitors with live agents through an embedded web chat interface.
The implementation leverages standard Salesforce Chat functional components including the web chat widget, pre-chat data capture, session routing and transcript capture, combined with agent-facing chat consoles and canned response workflows. Configuration detail is consistent with chat deployments that prioritize real-time messaging, presence-based routing and persistent chat records for follow-up.
Operational scope centers on the Entrust Datacard website engagement layer, supporting customer service and sales engagement processes and routing inquiries to internal service teams. Governance likely emphasizes chat session handling, transcript retention and queue management to align conversational workflows with existing support procedures.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Entrust Datacard deployed Cisco Webex Meetings. The deployment places Cisco Webex Meetings on Entrust Datacard’s public website to deliver Audio Video and Web Conferencing capabilities for customer-facing sessions, product demonstrations, and remote collaboration.
The configuration leverages web-embedded meeting flows and standard Cisco Webex Meetings functional modules such as scheduling, HD video and audio, screen sharing, recording, and webinar hosting to support meeting orchestration and participant management. By centralizing Cisco Webex Meetings on the website, the Audio Video and Web Conferencing application is positioned to streamline external engagement and demo workflows while providing a consistent entry point for webinar and live meeting access.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Threat Modeling | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Entrust Datacard
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Entrust Datacard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Entrust Datacard IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Entrust Datacard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Entrust Datacard Technographics
Entrust Datacard is a Professional Services organization based in United States,
with around 2500 employees and annual revenues of $800.0 million.
Entrust Datacard operates a diverse technology stack with applications such as
Workday Absence Management, Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings,
covering areas like Absence and Leave Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Entrust Datacard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Salesforce and Cisco Systems.
Entrust Datacard recently adopted applications including
Proofpoint Email Security and Protection in 2021, Adobe Experience Cloud in 2020 and SendinBlue in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Entrust Datacard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Entrust Datacard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Entrust Datacard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.