AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Grupo Zapata Tech Stack and Enterprise Applications

Grupo Zapata ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP SAP ERP ECC 6.0 SAP S/4 HANA ERP Financial ERP IBM 2018 2020
In 2018, Grupo Zapata implemented SAP S/4 HANA, replacing SAP ERP ECC 6.0 to modernize its core enterprise resource planning and financial management. The initiative targeted ERP Financial capabilities to raise performance, availability and scalability for manufacturing, finance and planning functions across the organization. The deployment architecture centered on IBM infrastructure, using IBM Power System S822L and IBM Power System S914 servers running SUSE Linux Enterprise Server for SAP Applications and virtualized with IBM PowerVM. Storage was provisioned with IBM FlashSystem 5030H hybrid flash for low latency, IBM Tape Storage for long term retention, and IBM Easy Tier software to automatically promote frequently accessed data to flash. The environment was sized to deliver high SAP Application Performance Standard values and elevated IOPS to support analytics workloads and deliver a fast user experience for SAP S/4 HANA. Functional configuration focused on planning workflows and finance modules within SAP S/4 HANA, with the SAP S/4 HANA instance configured to support revised planning and analytics processes. Integration and deployment were coordinated with SAP and SUSE, IBM supplied the core infrastructure platform, and Fourth Kind Solutions served as the implementation partner guiding sizing, data migration and change management. Agile development and implementation methodologies were applied to align system configuration with business processes and to migrate business data. Governance relied on scheduled stakeholder meetings and checkpoints to keep the rollout on track, with Fourth Kind Solutions providing hands on technical support and employee enablement. Grupo Zapata reported improved performance and scalability, continuous 24/7 access to mission critical SAP S/4 HANA solutions, and reduced need for high performance drives through automatic tiering to contain hardware spend. The combined solution tied the SAP S/4 HANA application, ERP Financial processes and IBM infrastructure together to support finance, planning and analytics operations.
Grupo Zapata Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
In 2015, Grupo Zapata implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform for corporate communication and productivity. The deployment covers approximately 850 employees across Mexico and is provisioned against the gzapata.com domain as referenced on the company website. The Google Workspace (Formerly Google G-Suite) implementation centers on core Collaboration capabilities, including Gmail for corporate email, Google Drive and Docs for centralized document storage and real time editing, Google Calendar for scheduling, and Google Meet for video conferencing. Administrative functions are managed through the Google Workspace admin console, enabling user provisioning, group management, and standard security controls such as two step verification and basic device management consistent with Collaboration platform capabilities. Operational coverage spans cross functional teams including administrative, operations, and engineering groups, supporting business functions of email, document collaboration, scheduling, and internal communications. Domain verification and mail routing for gzapata.com indicate configuration at the DNS and tenant level, and governance is exercised through centralized admin controls and group based access policies to align Collaboration usage with corporate workflows.
Collaboration Collaboration 2021 2021
Grupo Zapata CRM
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Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2021 2021
In 2021, Grupo Zapata implemented Salesforce Sales Cloud. The deployment targets Sales Automation,CRM,Sales Engagement to support the manufacturing company’s commercial and sales operations in Mexico and is surfaced on the corporate website to capture inbound leads and customer inquiries. Functional configuration emphasizes standard Sales Cloud modules, including account and contact management, lead capture and qualification workflows, opportunity management and pipeline forecasting, and sales engagement capabilities such as activity tracking and cadence orchestration. Salesforce Sales Cloud is configured to consolidate customer records and provide sales users with a single source of truth for deal progression and activity history. The architecture is a cloud SaaS Salesforce Sales Cloud instance extended to the public website for inbound lead capture and routing into the CRM, with browser and mobile access for field and inside sales teams. Operational scope centers on Grupo Zapata’s commercial and sales teams, aligning CRM records with account ownership and sales stages used by regional sales operations. Governance focuses on centralized CRM process controls, role based access management, and standardized opportunity stage definitions to enforce consistency in pipeline management and sales engagement workflows. The implementation emphasizes CRM driven sales processes and reporting to support standardized pipeline governance and sales engagement coordination.
Grupo Zapata PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Operating System (OS) PaaS 2015 2015
Grupo Zapata IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2015 2015
Cloud Storage IaaS 2020 2020
Database Management IaaS 2018 2020
Network Virtualisation IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Grupo Zapata

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Grupo Zapata Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grupo Zapata IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grupo Zapata digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Grupo Zapata Technographics
Grupo Zapata is a Manufacturing organization based in Mexico, with around 850 employees and annual revenues of $170.0 million.
Grupo Zapata operates a diverse technology stack with applications such as SAP S/4 HANA, Google Workspace (Formerly Google G-Suite) and Salesforce Sales Cloud, covering areas like ERP Financial, Collaboration and Sales Automation, CRM, Sales Engagement.
Grupo Zapata has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Google and Salesforce.
Grupo Zapata recently adopted applications including Microsoft 365 in 2021, Salesforce Sales Cloud in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grupo Zapata’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Grupo Zapata’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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