Armonk, 10504, NY,
United States
IBM
IBM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IBM collaboration with software players such as IBM, Oracle and SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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1St Silicon Malaysia | Manufacturing | 10 | $1M | Malaysia | IBM | IBM SiView | Manufacturing Execution System | 1999 |
In 1999, 1St Silicon Malaysia implemented IBM SiView as its Manufacturing Execution System to serve as the MES backbone for a startup semiconductor fab in Malaysia. The deployment positioned IBM SiView to coordinate on‑fab production and operational control alongside the site ERP and scheduling software, establishing the MES as the primary system of record for shop floor execution and lot flow.
The IBM SiView implementation included core Manufacturing Execution System capabilities common to semiconductor fabs, focusing on lot and wafer tracking, real-time production monitoring, equipment data collection and dispatching, and process recipe orchestration. Configuration emphasized wafer-level genealogy and shop floor control workflows to support tight process sequencing and traceability requirements inherent to semiconductor manufacturing operations.
Integration work connected IBM SiView with the facility ERP and scheduling applications, and the project description identifies IBM Malaysia as the strategic integrator for a broader Computer Integrated Manufacturing rollout. Architecturally the MES served as the central orchestrator between planning systems and equipment interfaces, consolidating production state and dispatch logic while feeding transactional status to upstream enterprise systems.
Governance and rollout were organized around the CIM program, with IBM Malaysia leading integration and coordination across production engineering and operations. Implementation governance prioritized shop floor standardization and operational workflows to align MES behavior with fab production practices, enabling the MES to act as the operational control layer for the startup foundry.
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Abcam | Life Sciences | 1760 | $481M | United Kingdom | Oracle | Oracle Procurement Cloud | Procurement | 2016 |
In 2016 Abcam implemented Oracle Procurement Cloud as a core part of a global Procurement rollout. The implementation was executed with IBM as the systems integrator and organized into phased releases across the company footprint, notably a Phase 1 US release spanning three sites and further coverage in China and Australia, completing six implementation cycles across phases 1 and 2.
The Oracle Procurement Cloud deployment focused on the procurement module functional configurations, including approver hierarchies, FBDI data load preparation, and OTBI reporting alignment to business function expectations. The program included formal data migration workstreams with three migration phases for cutover data, structured UAT and cross-program test script development and execution, and configuration tuning to resolve module limitations.
Operational integration was conducted with Planning, Finance, Procurement business as usual teams, Program Architects, Business Analysts, and Business Process Owners, with IBM consultants supporting detailed design workshops and technical resolutions. The rollout included business walkthroughs for end users, formal training requirement reviews, and Hyper care support post cutover to address site level issues and sustain adoption.
Governance activities centered on agreeing a single global procurement process, reviewing and approving Functional Specification Documents and OTBI report definitions, and maintaining lessons learned to prevent repeat issues. The team also managed SRM deployment activities to the top 10 suppliers in the managers supplier network to strengthen supplier relationships and procurement process standardization.
The engagement produced explicit business outcomes reported by the project team, including rapid enablement of COVID-19 related product offerings to researchers and contribution to achieving the Global savings target ahead of year end. The role documented deep SME insight into cloud based ERP procurement operations through hands on configuration, testing, cutover and post go live support for Oracle Procurement Cloud.
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Abcam | Life Sciences | 1760 | $481M | United Kingdom | Oracle | Oracle CX Cloud | Customer Experience | 2016 |
In 2016 Abcam implemented Oracle CX Cloud as its Customer Experience platform in a program managed with IBM, deploying Oracle Cloud Applications alongside webMethods middleware. The implementation targeted global customer engagement and support processes for Abcam, a multi-language life sciences tools provider, and established a cloud-hosted application footprint in Oracle Cloud.
The live functional footprint includes Oracle Sales Cloud, Oracle Service Cloud, and Oracle Marketing Cloud, with Oracle Fusion HCM also provisioned and operating in production. A subsequent phase for Oracle Fusion Finance and Procurement is under implementation, reflecting a phased rollout of Customer Experience and adjacent enterprise functions.
Architecture and integrations center on Oracle CX Cloud connected through webMethods middleware to manage application-to-application orchestration and scalable integrations, with IBM accountable for the operational management of the stack. The environment is operated from IBM UK in Cambridge with coordination of offshore delivery, and maintenance support is being provided for the live CX and HCM modules.
Operational governance was established under IBM service delivery leadership, including first line service delivery responsibilities, transition of support for live modules from a third-party, and ongoing issue resolution. Formal processes for Change, Incident, and Problem management are enforced, service level reviews are conducted, and a RAID log plus security incident reviews are maintained to govern ongoing support and future rollout activities.
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Life Sciences | 1760 | $481M | United Kingdom | Oracle | Oracle Cloud SCM | Supply Chain Management | 2016 |
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Automotive | 1000 | $120M | Egypt | SAP | SAP ERP ECC 6.0 | ERP Financial | 2020 |
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Automotive | 1000 | $120M | Egypt | IBM | IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) | Application Hosting and Computing Services | 2020 |
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Automotive | 1000 | $120M | Egypt | SAP | SAP S/4HANA Cloud | ERP Financial | 2020 |
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Automotive | 1000 | $120M | Egypt | SAP | SAP HANA | Database Management | 2018 |
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Automotive | 1000 | $120M | Egypt | IBM | IBM Power Systems | Application Hosting and Computing Services | 2018 |
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Manufacturing | 1596 | $400M | Peru | SAP | SAP S/4 HANA | ERP Financial | 2017 |
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Buyer Intent: Companies Evaluating IBM Services
- Hitachi Vantara, a United States based Professional Services organization with 6300 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | 2024-09-16 |