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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

Epay
Location
2301 Wilson Blvd, Suite 800,
Arlington, 22201, VA,
United States
Website
https://www.epay.com/
Phone
1 703 522-8000
Artw industry
Banking and Financial Services
Employee
Revenue

Epay Technographics

Epay Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Epay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Epay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Epay has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Sobot Call Centar for Call Center in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Epay is running and its propensity to invest more and deepen its relationship with Tawk.to , Zoho Corp. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Epay revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Epay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Epay Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Chatbots and Conversational AI AI-Powered Application 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sobot Legacy Sobot Call Centar Call Center CRM n/a 2019 2019
In 2019, Epay implemented Sobot Call Centar as its Call Center application embedded on its public website. Epay deployed Sobot Call Centar to centralize customer service and support contact handling for web initiated inquiries. The Sobot Call Centar implementation emphasizes standard Call Center capabilities including inbound voice routing, interactive voice response, web callback and chat widget session handling, skills based routing, agent desktop interfaces and real time reporting dashboards. Configuration work centered on an embedded web widget for session initiation and transfer, and an administrative console for routing rules and performance monitoring. Operational coverage is focused on Epay customer service and support teams, with the Sobot Call Centar instance instrumented on the public website to capture web initiated contacts and route them to agent queues. Governance and workflow alignment targeted contact handling procedures, queue management, and supervisor monitoring to support live operations and agent orchestration.
Customer Support CRM 2019 2019
Data Management Platform CRM 2011 2011
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2012 2012
Digital Advertising Platform CRM 2012 2012
Digital Advertising Platform CRM 2012 2012
Digital Advertising Platform CRM 2012 2012
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2012 2012
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2014 2014
Apps Development PaaS 2014 2014
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Epay
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Epay Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Epay Technographics

Epay is a Banking and Financial Services organization based in United States, with around 3000 employees and annual revenues of $600.0 million.

Epay operates a diverse technology stack with applications such as Tawk.to, Google Workspace (Formerly Google G-Suite) and Sobot Call Centar, covering areas like Chatbots and Conversational AI, Collaboration and Call Center.

Epay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Google and Sobot.

Epay recently adopted applications including Cloudflare CDN in 2025, Zenlayer Edge Data Center in 2024 and Alibaba Cloud DirectMail in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Epay’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Epay’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Epay technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.