Glendale, 85306, AZ,
United States
EPCOR United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by EPCOR United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 EPCOR United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EPCOR United States has purchased the following applications: Oracle Advertising (ex Oracle Data Cloud) for Customer Experience in 2015, VertexOne WaterSmart for Utilities ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EPCOR United States is running and its propensity to invest more and deepen its relationship with Oracle , Dstillery , ComScore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EPCOR United States revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EPCOR United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Advertising (ex Oracle Data Cloud) | Customer Experience | CRM | n/a | 2015 | 2015 | ||
|
|
|
|
Data Management Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| VertexOne | Legacy | VertexOne WaterSmart | Utilities ERP | ERP Services and Operations | n/a | 2020 | 2021 | In 2020, EPCOR United States implemented VertexOne WaterSmart within its Utilities ERP environment as part of a renewed long term partnership and contract expansion announced that year. The announcement explicitly positioned VertexOne WaterSmart inside a multi solution modernization that covers customer self service, billing, analytics, and field operations across EPCOR USA service areas. VertexOne WaterSmart was configured to deliver customer self service portals and account management workflows, integrated billing and receivables support, analytics modules for customer and operational data, and capabilities to support field operations orchestration. The implementation emphasized Utilities ERP functional integration, aligning billing workflows with customer engagement channels and embedding analytics for operational visibility. Program governance followed the renewed long term partnership model, directing a coordinated rollout across EPCOR United States service areas and centralizing decision making for customer engagement, billing, analytics, and field operations changes. The deployment targets improved digital customer engagement and analytics outcomes for EPCORs U.S. customers, with the vendor press release identifying WaterSmart as an explicit component of the multi solution scope. |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||