List of VertexOne WaterSmart Customers
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Since 2010, our global team of researchers has been studying VertexOne WaterSmart customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VertexOne WaterSmart for Utilities ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VertexOne WaterSmart for Utilities ERP include: City of Austin, TX, a United States based Government organisation with 23279 employees and revenues of $3.21 billion, City of Winston-Salem, NC, a United States based Government organisation with 5700 employees and revenues of $605.0 million, EPCOR United States, a United States based Utilities organisation with 550 employees and revenues of $350.0 million, Agilita, a Switzerland based Professional Services organisation with 180 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using VertexOne WaterSmart, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VertexOne WaterSmart customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Agilita | Professional Services | 180 | $20M | Switzerland | VertexOne | VertexOne WaterSmart | Utilities ERP | 2020 | n/a | In 2020 Agilita implemented VertexOne WaterSmart. VertexOne WaterSmart is a Utilities ERP application deployed to centralize project accounting, time capture, license and contract management, and operational reporting for the professional services and project-driven portions of the business. The deployment was executed as a cloud-hosted, modular Utilities ERP rollout configured to support core functional capabilities common to the category, including customer and contract administration, billing and invoicing, time and expense recording, and role-based analytic dashboards. Configuration prioritized mobile-enabled employee self-service for timesheets, vacation requests, and expense entry, aligning operational workflows with agile project management needs. Operational scope included project management, finance, and service delivery teams, with governance changes to shift reporting cadence and accountability. The rollout followed a phased approach of incremental function launches to preserve day-to-day operations while introducing more granular project control and real-time visibility for project managers. Process transformation emphasized decentralizing operational control to project managers by surfacing near-real-time financial and project metrics in dashboards, and introducing employee-facing launchpad capabilities for quick access to customer and personal work data. The implementation reinforced Agilita's move to cloud-first operations and standardized Utilities ERP workflows to support faster project turnarounds and consistent service billing practices. | |
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City of Austin, TX | Government | 23279 | $3.2B | United States | VertexOne | VertexOne WaterSmart | Utilities ERP | 2020 | n/a | In 2020, City of Austin, TX implemented VertexOne WaterSmart to provide Austin Water with a customer engagement and water analytics program. VertexOne WaterSmart is listed in the Utilities ERP category and was selected to deliver online and mobile customer portal capabilities alongside water consumption analytics. The implementation included core functional modules for customer self-service, consumption analytics, leak notification workflows, and high-bill alerting. The VertexOne WaterSmart deployment emphasized an online and mobile customer portal for account access, automated notification streams for suspected leaks and billing anomalies, and analytics dashboards to surface usage trends for customers and utility staff. The program was explicitly designed to complement the citys advanced metering infrastructure rollout, creating operational integration between AMI meter reads and WaterSmart consumption analytics. Operational scope centers on Austin Water and the Austin, Texas region, supporting customer service and conservation program management through meter-to-customer data flows. Selection of VertexOne WaterSmart was announced in 2020 and the deployment is focused on increasing customer self-service and supporting conservation outcomes for Austin Water customers. Governance and rollout emphasized customer engagement workflows and automated notification governance to align analytics outputs with customer outreach and conservation initiatives. | |
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City of Winston-Salem, NC | Government | 5700 | $605M | United States | VertexOne | VertexOne WaterSmart | Utilities ERP | 2020 | n/a | In 2020, Winston-Salem/Forsyth County Utilities under the City of Winston-Salem, NC deployed VertexOne WaterSmart to launch a water analytics and customer engagement program across its North Carolina service area. The VertexOne WaterSmart implementation is classified as Utilities ERP and centered on a WaterSmart customer portal, leak and high-bill alerts, and detailed consumption analytics for end customers. The deployment combined the customer portal module with analytics and alerting capabilities and was integrated with an AMI meter upgrade using WaterSavvy for interval data capture. Functional components implemented included customer self-service portal access, automated leak detection and high-bill notification engines, and customer-facing consumption visualization and reporting. Architecture tied meter data ingestion into analytics pipelines that feed the portal and alerting workflows. Operational rollout targeted the Winston-Salem/Forsyth County Utilities customer population within the City of Winston-Salem, NC service footprint, with program governance coordinated between utility operations and customer service teams for portal enrollment and alert threshold configuration. Business functions impacted included customer service, billing analytics, and field operations through alert-driven workflows intended to reduce calls and field visits, as described in the vendor announcement. | |
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Utilities | 550 | $350M | United States | VertexOne | VertexOne WaterSmart | Utilities ERP | 2020 | n/a |
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Buyer Intent: Companies Evaluating VertexOne WaterSmart
- Feedback, a United Kingdom based Healthcare organization with 18 Employees
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