Monheim am Rhein, 40789,
Germany
Eplan Germany Technographics
Eplan Germany Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eplan Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1460 Eplan Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eplan Germany has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eplan Germany is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eplan Germany revenues, which have grown to $162.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eplan Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eplan Germany Tech Stack and Enterprise Applications
Eplan Germany AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Eplan Germany implemented Hubspot Live Chat on its public website, deploying HubSpot Messages as the embedded conversational widget. The implementation is catalogued in the Chatbots and Conversational AI category and was focused on managing inbound web inquiries through the corporate site.
The Hubspot Live Chat rollout configured web messenger capabilities including live agent chat, automated welcome flows, scripted conversation paths, canned responses, and lead capture forms. Implementation work centered on embedding the HubSpot Messages snippet into page templates, configuring message triggers and routing rules, and instrumenting session and conversation logs to support conversational workflows.
Operational coverage concentrated on the corporate website and customer facing teams in Germany, impacting customer support, inbound sales inquiry handling, and marketing lead capture processes. Governance measures aligned with the deployment included central administration of message templates and agent permissions within HubSpot, staged page level rollout controls, and operational ownership of scripted conversation content.
|
Eplan Germany Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Eplan Germany implemented Microsoft 365 as its primary Collaboration platform. The rollout targeted the companys Germany operations and aimed to provide unified productivity and communication capabilities for an organization of approximately 1,460 employees in the professional services sector.
The Microsoft 365 implementation encompassed standard collaboration modules, including Exchange Online for organizational email, Office desktop and web applications for authoring, SharePoint Online for team and project document management, OneDrive for personal file sync, and Microsoft Teams for real-time collaboration and meetings. The company is explicitly using Office 365 Mail on their website for public facing email and contact flows, reflecting integration of Exchange Online into web mail routing.
Architecturally the deployment follows a cloud-first, tenant based Microsoft 365 model with centralized administration of user accounts and cloud policies via Microsoft cloud identity services. The publicly observable integration is focused on Office 365 Mail for website email, with no additional third-party integrations documented in the available source.
Governance and operational controls were implemented through native Microsoft 365 administration and compliance features, covering user provisioning, email routing, document lifecycle controls, and retention policies. The deployment framed Collaboration as a centralized platform for internal communication, document collaboration, and web email handling under a single Microsoft 365 tenant.
|
Eplan Germany CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Eplan Germany implemented Hubspot CRM to centralize inbound lead capture and contact management across its commercial organization. Hubspot CRM is integrated with HubSpot Lead Flows on the Eplan website, enabling web-based lead ingestion directly into the CRM and creating a single source of truth for prospect records and interaction histories.
The deployment emphasizes standard CRM functional modules consistent with the CRM category, including contact and company records, deal pipeline management, activity tracking, and marketing automation workflows. Configuration work focused on lead routing rules, qualification stages in the sales pipeline, and activity capture to support sales enablement and demand generation processes.
Integrations are explicitly limited to HubSpot Lead Flows for website lead capture, with the implementation routing form submissions and captured leads into Hubspot CRM for immediate assignment and follow up. Operational coverage centers on sales and marketing functions, consolidating website-sourced leads into a centralized contact repository and enabling aligned handoffs between marketing and commercial teams.
Governance practices were established to standardize lead qualification and ownership, enforce contact data hygiene, and define sales acceptance criteria and escalation paths. The implementation narrative centers on instrumenting Hubspot CRM and HubSpot Lead Flows to support coordinated lead management and structured commercial workflows without reference to other platforms.
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Eplan Germany ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2022 | 2022 |
|
Eplan Germany TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
Eplan Germany IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
Eplan Germany CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Eplan Germany
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eplan Germany Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-11 | Eplan Germany | Evaluated | TIBCO Software | TIBCO EBX | Master Data Management | PaaS |
| 2025-10-16 | Eplan Germany | Evaluated | Training Orchestra | Training Orchestra LMS | Learning and Development | HCM |
| 2024-06-10 | Eplan Germany | Evaluated | Autodesk | Autodesk AutoCAD | Computer-Aided Design (CAD) | PLM and Engineering |