Hanover Park, 60133, IL,
United States
EquipSolutions Technographics
EquipSolutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EquipSolutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 EquipSolutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EquipSolutions has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018, Oracle NetSuite Commerce for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EquipSolutions is running and its propensity to invest more and deepen its relationship with Olark , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EquipSolutions revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EquipSolutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EquipSolutions Tech Stack and Enterprise Applications
EquipSolutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, EquipSolutions implemented Olark Live Chat on its public website. The Olark Live Chat deployment is categorized under Chatbots and Conversational AI and was provisioned as the primary web channel for real time visitor engagement and inbound service inquiries.
The configuration centers on an embedded live chat widget and the Olark Live Chat real time messaging capability, including visitor monitoring, canned responses, chat transcripts, and agent routing to internal sales and service staff. Administration and configuration are handled via the Olark console, with chat availability, canned message libraries, and transcript access supporting customer facing workflows and inbound lead qualification for sales and support functions.
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EquipSolutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, EquipSolutions implemented Microsoft 365 to establish a cloud-hosted Collaboration environment for its 30-employee manufacturing business. The deployment leverages Microsoft 365 core collaboration services such as Exchange Online for corporate email, SharePoint Online for document libraries, OneDrive for user file sync, and Microsoft Teams for chat and meetings. EquipSolutions uses Microsoft 365 on their website, indicating public-facing integration points or references to the tenant and hosted services.
The implementation is operated from a single Microsoft 365 tenant with centralized administration and role-based account provisioning appropriate for a small enterprise scale. Business functions supported by Microsoft 365 include internal communications, document management, and operational coordination across the company. Governance and operational controls emphasize tenant-level administration, access and guest policies, and information retention and compliance settings consistent with a Collaboration deployment of this size.
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EquipSolutions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, EquipSolutions implemented Oracle NetSuite Commerce to establish an eCommerce capability for its manufacturing operations, aligning online sales and customer engagement with its small business scale. The deployment used Oracle NetSuite Commerce as a cloud hosted SaaS storefront and centralized catalog, configured to manage product listings, pricing rules, and web storefront presentation for a 30 person organization operating in the United States. The architecture prioritized a single tenant configuration for merchandise and order capture workflows while keeping administration and merchandising controls within the application’s backend console.
EquipSolutions configured Oracle NetSuite Commerce modules covering storefront and catalog management, shopping cart and checkout workflows, payment and checkout orchestration, customer account management, and order capture and fulfillment orchestration. Operational scope focused on sales, customer service, and order fulfillment teams, with internal governance assigning merchandising, order administration, and support roles inside the application. Rollout was executed in phases to onboard product data and staff users, and to entrench new order processing and customer service workflows driven by the Oracle NetSuite Commerce platform. The implementation positioned EquipSolutions to centralize online product management and standardize eCommerce operational processes within its manufacturing business functions.
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eCommerce | eCommerce |
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2021 | 2021 |
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EquipSolutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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EquipSolutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at EquipSolutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President / CEO | CXO | Finance | ||||
| Business Development Manager | Manager | Sales | ||||
| VP Operations | VP | Operations |
Apps Being Evaluated by EquipSolutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||