ErgoServices
Block T, Alfie Byrne Rd, East Wall,
Dublin, D03 R6C6,
Ireland
Dublin, D03 R6C6,
Ireland
353 1 884 3200
Professional Services
ErgoServices Technographics
ErgoServices Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ErgoServices and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 ErgoServices employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ErgoServices has purchased the following applications: Gorilla Expense for Expense Management in 2020, BambooHR for Core HR in 2020, FlowForma Process Automation for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ErgoServices is running and its propensity to invest more and deepen its relationship with Gorilla Expense , Cloudmore , BambooHR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ErgoServices revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ErgoServices intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ErgoServices Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gorilla Expense | Legacy | Gorilla Expense | Expense Management | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, ErgoServices implemented Gorilla Expense for Expense Management. The deployment targeted the finance function within a 700 person professional services firm headquartered in Ireland, with operational touchpoints for contractor processing across multiple departments and VAT reporting responsibilities spanning Irish VAT, VIES, and UK VAT returns.
Gorilla Expense was configured to centralize expense administration, including receipt capture and validation, corporate credit card workflows for five company cards, reconciliation and journal posting, and vendor invoice adjuncts related to contractor charges. The implementation aligned Gorilla Expense administration with existing bank reconciliation practices performed in Nav and Excel, and governance included regular monthly reporting on contractors, average hire and rate monitoring, and maintenance of the fixed assets register and P and L data used by finance.
Integrations explicitly included connectivity into Nav for daily and monthly bank reconciliations and posting journals, while Excel remained part of reconciliation and reporting processes. The Gorilla Expense deployment ran in parallel with accounts automation initiatives, notably a Continia project to automate invoice processing, and supported ongoing self billing work for contractor charges to consolidate incoming invoices.
Process and governance changes accompanied the rollout, with finance creating an online credit card submission form and assigning Gorilla Expense administration responsibilities to an account assistant role that handles processing and payments, VAT filings, and reconciliation cadence. The implementation emphasized structured expense workflows, centralized card reconciliation, and tighter controls around contractor invoice processing without claims about financial outcomes.
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Subscription and Recurring Billing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BambooHR | Legacy | BambooHR | Core HR | HCM | n/a | 2020 | 2020 |
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Recruiting, Talent Sourcing | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FlowForma | Legacy | FlowForma Process Automation | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, ErgoServices implemented FlowForma Process Automation, deploying a Business Process Management solution to centralize sales administration and order processing workflows. The deployment targeted Sales Administration and Relationship Management functions, aiming to capture inside sales intake, quote and order submission, and first line customer inquiry handling.
FlowForma Process Automation was configured with visual form design and workflow orchestration to automate intake, routing, and approval gates for sales orders and quotes. Implemented capabilities included configurable form builders, multi step approval routing, task assignment and case management, document generation and built in audit trails and reporting to support administrative operations.
Operational coverage encompassed Sales Administrators supporting multiple Relationship Managers, inside sales teams, and the accounts order processing touchpoint. The solution orchestrated handoffs to accounts systems for sales order processing and centralized multiple mailbox inputs into formal process records, reducing ad hoc email based processing.
Governance was formalized through standardized form templates, defined approval gates, and audit logging to enforce process compliance and traceability, with rollout focused on procedural standardization across the sales and administrative teams. FlowForma Process Automation provided a platform level Business Process Management capability that aligned ErgoServices application, Business Process Management, and Sales Administration functions.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2016 | 2016 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ErgoServices
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ErgoServices Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ErgoServices IT executives and key decision makers. This section highlights ErgoServices's latest recorded technology evaluations, including Dropbox Business for Enterprise Content Management on 2024-10-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ErgoServices digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ErgoServices Technographics
ErgoServices is a Professional Services organization based in Ireland,
with around 700 employees and annual revenues of $110.0 million.
ErgoServices operates a diverse technology stack with applications such as
Gorilla Expense, BambooHR and FlowForma Process Automation,
covering areas like Expense Management, Core HR and Business Process Management.
ErgoServices has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gorilla Expense, BambooHR and FlowForma.
ErgoServices recently adopted applications including
Cloudmore in 2024, Microsoft 365 in 2024 and Hotjar in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ErgoServices’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ErgoServices’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ErgoServices technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.