Eros Group
Badri Building, Al Barsha. 1184,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 42 098888
Professional Services
Eros Group Technographics
Eros Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eros Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1368 Eros Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eros Group has purchased the following applications: TwigSystem TwigSmartInvoice for AP Automation in 2022, TwigSystem TwigPOS for Point Of Sale, Restaurant Management in 2023, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eros Group is running and its propensity to invest more and deepen its relationship with TwigSystem , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eros Group revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eros Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eros Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TwigSystem | Legacy | TwigSystem TwigSmartInvoice | AP Automation | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Eros Group deployed TwigSystem TwigSmartInvoice to digitize accounts payable processes across its UAE operations, adopting the AP Automation application to standardize invoice intake and approval workflows. The rollout targeted finance and shared services teams, with an explicit focus on streamlining invoice-approval workflows and reducing manual intervention.
Configuration centered on TwigSystem TwigSmartInvoice modules for AP automation and invoice capture, enabling digital invoice ingestion, OCR assisted data extraction, and rule based invoice validation and routing. Implementation work included mapping invoice lifecycles, configuring approval hierarchies, and establishing automated routing for exceptions to minimize touch points in invoice processing.
Operational coverage was limited to Eros Group’s UAE operations and impacted accounts payable, treasury, and finance reporting functions, requiring changes to approval thresholds and exception handling processes to support the new invoice-approval workflows. According to vendor documentation, the deployment reduced manual processing and improved invoice accuracy and control, reflecting the primary benefits observed after the TwigSystem TwigSmartInvoice implementation.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TwigSystem | Legacy | TwigSystem TwigPOS | Point Of Sale, Restaurant Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Eros Group implemented TwigSystem TwigPOS to support Point Of Sale,Restaurant Management across its retail operations in the United Arab Emirates. The deployment emphasized TwigSystem TwigPOS for point-of-sale checkout workflows and inventory management, using application-level configuration to align transaction capture and stock control with store operations.
Configuration and operational scope targeted retail and finance functions at the store level, integrating checkout, inventory reconciliation, receipt and transaction recording, and standard POS terminal workflows into Eros Group's store operations. Module usage attribution is based on TwigSystem listing Eros Group as a client, with inferred use of TwigSystem TwigPOS for POS and retail inventory capabilities rather than a published, detailed case study.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Eros Group implemented Microsoft 365 for Collaboration. The implementation is a cloud-first Microsoft 365 subscription visible on the corporate website where Microsoft 365 artifacts are referenced, indicating organization-wide adoption of Microsoft 365 across the firm.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including content collaboration, messaging, and productivity workflows common to the category. Typical module-level functionality that aligns with Microsoft 365 includes Exchange Online for email, SharePoint and OneDrive for document management and team sites, and Microsoft Teams for meetings and real-time collaboration, with tenant-level configuration expected for identity and access controls.
Operational coverage targets core business functions such as professional services delivery, internal communications, and cross-team document collaboration across Eros Group. Governance emphasis would be on tenant administration, user provisioning, access and sharing policies, and site provision workflows to support project teams, while the public website references show at least partial surface-level integration of Microsoft 365 into external-facing web assets.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Eros Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Eros Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Eros Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Eros Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Eros Group Technographics
Eros Group is a Professional Services organization based in United Arab Emirates,
with around 1368 employees and annual revenues of $200.0 million.
Eros Group operates a diverse technology stack with applications such as
TwigSystem TwigSmartInvoice, TwigSystem TwigPOS and Microsoft 365,
covering areas like AP Automation, Point Of Sale, Restaurant Management and Collaboration.
Eros Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TwigSystem and Microsoft.
Eros Group recently adopted applications including
TwigSystem TwigPOS in 2023, TwigSystem TwigSmartInvoice in 2022 and TwigSystem TwigAsset in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eros Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eros Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eros Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.