AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

ESDS Software Solution Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Clarity Marketing Analytics CRM n/a 2022 2022
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho ManageEngine Applications Manager Remote Monitoring and Management ITSM n/a 2024 2024
In 2024, ESDS Software Solution deployed Zoho ManageEngine Applications Manager for Remote Monitoring and Management across its cloud and government-facing applications. The deployment targeted full stack observability of application tiers and infrastructure components to support government customer SLAs. The company completed a 2 to 3 month evaluation followed by rapid onboarding. Zoho ManageEngine Applications Manager was configured with application performance management, real user monitoring, and database activity monitoring modules to instrument services, user transactions, and backend queries. Teams implemented dashboards, synthetic checks, and threshold-based alerts to surface SLA breaches and degradation across application tiers. This configuration aligns with Remote Monitoring and Management functional workflows for continuous telemetry collection, alerting, and root cause analysis. Operational coverage spanned ESDS cloud-hosted services and government-facing application portfolios, with monitoring streams routed to operations and support teams for incident handling. The implementation supported incident response, application support, and service assurance functions. Governance and workflow changes centered on SLA-focused alerting and centralized ownership of application health to accelerate triage and resolution. The rollout followed rapid onboarding practices after the 2 to 3 month evaluation, enabling operational teams to adopt new monitoring workflows quickly. ESDS reported a 30% boost in employee productivity, roughly $5,000 per month in additional revenue, and 90% faster mean time to resolve.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at ESDS Software Solution
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ESDS Software Solution Executives
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FAQ - APPS RUN THE WORLD ESDS Software Solution Technographics

ESDS Software Solution is a Professional Services organization based in India, with around 1000 employees and annual revenues of $250.0 million.

ESDS Software Solution operates a diverse technology stack with applications such as Microsoft 365, Microsoft Clarity and Zoho ManageEngine Applications Manager, covering areas like Collaboration, Marketing Analytics and Remote Monitoring and Management.

ESDS Software Solution has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Zoho Corp..

ESDS Software Solution recently adopted applications including Zoho ManageEngine Applications Manager in 2024, Cloudflare CDN in 2023 and Cloudflare Bot Management in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ESDS Software Solution’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ESDS Software Solution’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ESDS Software Solution technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.