Estravel
Estravel Technographics
Estravel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Estravel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Estravel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Estravel has purchased the following applications: Symphony Platform for Reservation and Booking Management in 2018, LiveChat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Estravel is running and its propensity to invest more and deepen its relationship with AARON Group , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Estravel revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Estravel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Estravel Tech Stack and Enterprise Applications
Estravel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AARON Group | Legacy | Symphony Platform | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Estravel implemented Symphony Platform for Reservation and Booking Management on its website. The Symphony Platform deployment is positioned as the primary customer facing booking engine for the Estravel Estonia site, handling online search, availability and booking workflows that support the companys commercial reservation operations and customer service functions.
The implementation focused on core Reservation and Booking Management capabilities. Symphony Platform was configured for real time availability and inventory handling, fare and rule evaluation, reservation lifecycle management, booking confirmation and itinerary distribution, and session level booking state for web transactions. Configuration emphasis aligned with standard booking engine workflows to support online retail and corporate booking flows used by sales and operations teams.
Integration work centered on embedding Symphony Platform into the public website booking flow and operational reservation workflows used by booking staff. The vendor supplied web integration was used to surface search and booking screens on estravel.ee, while governance for booking policies and workflow configuration was retained by Estravel operations. Symphony Platform supports Estravel Reservation and Booking Management and is used to coordinate customer facing bookings with internal reservation processes.
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Estravel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Estravel implemented LiveChat from LiveChat, Inc. on its public website, deploying LiveChat as its Chatbots and Conversational AI channel for real time customer engagement. The deployment is web embedded, integrating a LiveChat widget into site pages to capture visitor conversations and hand them to internal agents through the vendor platform.
The implementation emphasizes typical Chatbots and Conversational AI capabilities, including the web chat widget, agent routing and queuing, canned responses and templated replies, and visitor monitoring to prioritize sessions. Operational coverage is focused on customer service and online sales functions across Estravel in Estonia, with agent accounts, business hours configuration, and conversational workflow rules provisioned to manage inbound inquiries and escalation paths.
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Estravel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Estravel implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The Estonia-based professional services firm of roughly 150 employees and reported revenue of 20000000 uses Google Workspace as a cloud-hosted SaaS productivity layer, and signals of this deployment are visible on the company public website.
The implementation is organized around centralized tenant administration using the Google Admin console, supporting core Collaboration capabilities including Gmail for corporate email, Google Drive and Shared Drives for document storage and version control, Google Docs, Sheets and Slides for collaborative authoring, Google Calendar for scheduling, and Google Meet for real-time conferencing. Operational coverage spans customer-facing teams, internal operations and back-office functions, with governance implemented through domain-level account provisioning, group-based access controls, role-based admin permissions and mobile device management policies to enforce security and access. The deployment reflects a standard cloud-native Collaboration architecture for small to mid-sized professional services environments using Google Workspace (Formerly Google G-Suite).
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Estravel eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Estravel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Estravel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Estravel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Estravel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Estravel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Estravel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Estravel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Estravel Technographics
Estravel is a Professional Services organization based in Estonia,
with around 150 employees and annual revenues of $20.0 million.
Estravel operates a diverse technology stack with applications such as
Symphony Platform, LiveChat and Google Workspace (Formerly Google G-Suite),
covering areas like Reservation and Booking Management, Chatbots and Conversational AI and Collaboration.
Estravel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as AARON Group, LiveChat, Inc. and Google.
Estravel recently adopted applications including
userTrack Web Analytics in 2020, Smaily in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Estravel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Estravel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Estravel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.