Europcar Australia
189 South Centre Road,
Tullamarine, 3043, VIC,
Australia
Tullamarine, 3043, VIC,
Australia
61 13 0013 1390
Professional Services
Europcar Australia Technographics
Europcar Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Europcar Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Europcar Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Europcar Australia has purchased the following applications: Infor SunSystems for ERP Financial in 2013, ConnX Core HR for Core HR in 2014, iAdvize Conversational Platform for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Europcar Australia is running and its propensity to invest more and deepen its relationship with Infor , ConnX , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Europcar Australia revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Europcar Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Europcar Australia Tech Stack and Enterprise Applications
Europcar Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Europcar Australia deployed Infor SunSystems as its core financial application. The implementation positioned Infor SunSystems to support ERP Financial functions across the companys Australia finance operations, consolidating general ledger, accounts payable, accounts receivable, cash management and fixed assets capabilities into a single financial ledger and control point.
The SunSystems implementation included file-level integrations with GWY and BIP to ensure that all daily financial files from GWY and BIP are loaded in the Sun financial system on a daily basis, with automated ingestion routines and exception handling configured to surface and escalate failed loads. Operational governance defined escalation paths for issues and required associated reconciliations to be performed by the finance team, establishing daily validation, reconciliation workflows and exception resolution as part of ongoing financial operations.
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Europcar Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ConnX | Legacy | ConnX Core HR | Core HR | HCM | n/a | 2014 | 2014 |
In 2014, Europcar Australia implemented ConnX Core HR to support Core HR functions across its Australia and New Zealand operations. The ConnX Core HR deployment was centered on supporting the payroll team responsible for end to end payroll processing for 670 employees, aligning HR master data with payroll processing workflows.
ConnX Core HR was configured to manage employee master records, award classification, and payroll interfaces, with award rule sets adjusted for multiple industrial awards including the Clerks Award, the Retail Award, the Banking, Finance and Insurance Award, and the Vehicle Manufacturing Repair Services and Retail Award. Configuration emphasis included payroll-ready employee data, pay condition mapping, and HRIS maintenance processes to support daily payroll operations and ongoing award interpretation.
Integrations explicitly implemented included the Time and Attendance system Time Target for time capture, GL Automation for financial posting of payroll journals, and Default Super Transition for superannuation processing. These integrations synchronized time capture, payroll calculation, financial posting, and superannuation workflows to support Australia and New Zealand payroll runs.
Operational governance was organized around a dedicated payroll team managing project implementations and daily maintenance of Time Target, ConnX Core HR, GL Automation, and Default Super Transition, with responsibilities for award interpretation, payroll runs, and HRIS updates. Rollout and ongoing operations emphasized process documentation, configuration control, and cross functional coordination between payroll, HR, and finance.
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Time and Attendance | HCM |
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2014 | 2014 |
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Europcar Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Europcar Australia deployed iAdvize Conversational Platform as a Chatbots and Conversational AI solution on its public website. The deployment targeted online customer service and reservation support for the Australia site, positioning iAdvize Conversational Platform to handle web-based customer engagement alongside the corporate booking flow.
The implementation used a web-embedded chat widget and an agent workspace to support real-time chat, rule-based automated responses and chatbot-driven interactions, visitor monitoring and session routing, and analytics instrumentation for conversational engagement. Configuration work focused on availability scheduling, conversation routing rules, canned response libraries, and dashboarding to surface digital engagement signals to service teams.
The deployment followed a cloud-hosted SaaS delivery model embedded in the site code, with access provisioned to online customer service and reservations teams. Governance centered on operational workflows for chat intake, escalation paths to other support channels, and content governance for scripted responses, establishing iAdvize Conversational Platform as the primary Chatbots and Conversational AI layer for Europcar Australia customer service.
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Europcar Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Europcar Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Europcar Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Europcar Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Europcar Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2005 | 2005 |
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Europcar Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Europcar Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Accounts Payable Manager | Manager | Finance | |
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Managing Director | Director | Finance | |
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Information Technology Director | Director | IT | |
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HR Director | Director | HR | |
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Operations Manager | Manager | Finance | |
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Finance Director | Director | Finance | |
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Apps Being Evaluated by Europcar Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Europcar Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Europcar Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Europcar Australia Technographics
Europcar Australia is a Professional Services organization based in Australia,
with around 600 employees and annual revenues of $65.0 million.
Europcar Australia operates a diverse technology stack with applications such as
Infor SunSystems, ConnX Core HR and iAdvize Conversational Platform,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Europcar Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, ConnX and iAdvize.
Europcar Australia recently adopted applications including
Contentful Content Platform in 2020, Contentsquare in 2020 and Dynatrace Ruxit in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Europcar Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Europcar Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Europcar Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.