Taoyuan City, 33801,
Taiwan
EVA Air Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by EVA Air and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16967 EVA Air employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EVA Air has purchased the following applications: Amadeus Travel Platform for Travel Management in 2023, Slack Connect for Collaboration in 2022, Criteo Commerce Media Platform for Digital Advertising Platform in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EVA Air is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Salesforce , Criteo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EVA Air revenues, which have grown to $3.98 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EVA Air intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Travel Platform | Travel Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, EVA Air extended its distribution agreement with Amadeus and set a multi-year plan to deploy New Distribution Capability (NDC) content through the Amadeus Travel Platform. The decision formalizes a strategic move to implement Amadeus Altea NDC technology as the carrier’s primary NDC channel for upstream offer distribution and retailing enhancements.
EVA Air implemented Altea NDC capabilities to surface NDC-sourced content and richer offer constructs, focusing on carrier-controlled fares, ancillary bundling, and personalized offers consistent with New Distribution Capability (NDC) workflows. The Amadeus Travel Platform will act as the distribution backbone, enabling inventory and dynamic offer distribution to travel sellers using standard NDC messaging and retailing primitives.
Integrations center on Amadeus’ platform connectivity to travel sellers and indirect distribution channels, with roll-out intent to make more diverse and personalized offers available via the world’s largest travel distribution platform. Operational scope is airline distribution and channel retailing, supporting EVA Air’s global network that links Asia to Europe, North America and Oceania, and complements its passenger and cargo services and existing code-share arrangements.
Governance for the initiative is anchored in the extended long-term agreement between EVA Air and Amadeus, providing a framework for phased Altea NDC adoption and subsequent productization of NDC offers. Public statements from both parties indicate the rollout will improve EVA Air’s retailing capabilities and support demand recovery in Asia, with further implementation details to be released as deployment progresses.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criteo | Legacy | Criteo Commerce Media Platform | Digital Advertising Platform | CRM | n/a | 2016 | 2016 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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