EVA Air
376, Hsin-Nan Rd., Sec. 1, Luzhu,,
Taoyuan City, 33801,
Taiwan
Taoyuan City, 33801,
Taiwan
886 3 351 5151
Aerospace and Defense
EVA Air Technographics
EVA Air Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EVA Air and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16967 EVA Air employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EVA Air has purchased the following applications: Amadeus Travel Platform for Travel Management in 2023, Slack Connect for Collaboration in 2022, Criteo Commerce Media Platform for Digital Advertising Platform in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EVA Air is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Salesforce , Criteo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EVA Air revenues, which have grown to $3.98 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EVA Air intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EVA Air Tech Stack and Enterprise Applications
EVA Air ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Travel Platform | Travel Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, EVA Air extended its distribution agreement with Amadeus and set a multi-year plan to deploy New Distribution Capability (NDC) content through the Amadeus Travel Platform. The decision formalizes a strategic move to implement Amadeus Altea NDC technology as the carrier’s primary NDC channel for upstream offer distribution and retailing enhancements.
EVA Air implemented Altea NDC capabilities to surface NDC-sourced content and richer offer constructs, focusing on carrier-controlled fares, ancillary bundling, and personalized offers consistent with New Distribution Capability (NDC) workflows. The Amadeus Travel Platform will act as the distribution backbone, enabling inventory and dynamic offer distribution to travel sellers using standard NDC messaging and retailing primitives.
Integrations center on Amadeus’ platform connectivity to travel sellers and indirect distribution channels, with roll-out intent to make more diverse and personalized offers available via the world’s largest travel distribution platform. Operational scope is airline distribution and channel retailing, supporting EVA Air’s global network that links Asia to Europe, North America and Oceania, and complements its passenger and cargo services and existing code-share arrangements.
Governance for the initiative is anchored in the extended long-term agreement between EVA Air and Amadeus, providing a framework for phased Altea NDC adoption and subsequent productization of NDC offers. Public statements from both parties indicate the rollout will improve EVA Air’s retailing capabilities and support demand recovery in Asia, with further implementation details to be released as deployment progresses.
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EVA Air Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, EVA Air implemented Slack Connect to extend Collaboration capabilities into its customer-facing web presence and external partner interactions. The deployment of Slack Connect was embedded on EVA Air's website, enabling external shared channels and real time messaging directly from web workflows, positioning the Slack Connect application as part of the broader Collaboration stack used by the airline.
Configuration focused on standard Collaboration functionality, including shared channels for external parties, direct messaging and file exchange, guest access controls and automated notification workflows. Slack Connect was configured to support asynchronous customer engagement and partner coordination, with channel level permissions and message retention settings typical for enterprise collaboration platforms.
Operational coverage centered on digital engagement and customer service touchpoints connected to the website, with corporate communications and commercial teams using Slack Connect for partner coordination. Governance measures were implemented to manage external channel invites, access provisioning and naming conventions, and administrative controls were applied to align Slack Connect usage with EVA Air operational policies.
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EVA Air CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criteo | Legacy | Criteo Commerce Media Platform | Digital Advertising Platform | CRM | n/a | 2016 | 2016 |
In 2016, EVA Air deployed the Criteo Commerce Media Platform on its public website, adopting the Criteo Commerce Media Platform as a Digital Advertising Platform to enable personalized display and retargeting across web touchpoints. The deployment was implemented through a web tag based approach for client side audience collection and dynamic ad serving, positioning the Criteo Commerce Media Platform as the site level ad decisioning and creative personalization layer.
Functional modules and capabilities implemented include audience segmentation, catalog driven retargeting, dynamic creative rendering, and campaign orchestration workflows, aligning the Criteo Commerce Media Platform with EVA Air marketing and e-commerce operations. Operational governance concentrated on marketing operations and tag governance to preserve site performance and data accuracy, and the implementation leveraged the website product catalog feed to support catalog driven retargeting, requiring coordination between web, marketing, and analytics teams across EVA Air online properties in Taiwan.
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Marketing Analytics | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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EVA Air ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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EVA Air IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at EVA Air
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by EVA Air Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EVA Air IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EVA Air digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EVA Air Technographics
EVA Air is a Aerospace and Defense organization based in Taiwan,
with around 16967 employees and annual revenues of $3.98 billion.
EVA Air operates a diverse technology stack with applications such as
Amadeus Travel Platform, Slack Connect and Criteo Commerce Media Platform,
covering areas like Travel Management, Collaboration and Digital Advertising Platform.
EVA Air has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amadeus IT Group, Salesforce and Criteo.
EVA Air recently adopted applications including
Amadeus Travel Platform in 2023, Slack Connect in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EVA Air’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EVA Air’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EVA Air technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.