List of Amadeus Travel Platform Customers
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Since 2010, our global team of researchers has been studying Amadeus Travel Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amadeus Travel Platform for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amadeus Travel Platform for Travel Management include: Delta Air Lines, a United States based Transportation organisation with 103000 employees and revenues of $61.64 billion, United Airlines, a United States based Transportation organisation with 107300 employees and revenues of $57.06 billion, IndiGo, a India based Transportation organisation with 37200 employees and revenues of $8.20 billion, EVA Air, a Taiwan based Aerospace and Defense organisation with 16967 employees and revenues of $3.98 billion, Malaysia Airlines, a Malaysia based Transportation organisation with 12000 employees and revenues of $3.00 billion and many others.
Contact us if you need a completed and verified list of companies using Amadeus Travel Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Amadeus Travel Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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AeroItalia | Transportation | 500 | $90M | Italy | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2024 | n/a | In 2024, AeroItalia implemented Amadeus Travel Platform in the Amadeus Travel Platform category to support its European growth strategy and targeted entry into the corporate travel market. The deployment is positioned to deliver dedicated content to corporate customers as the airline expands its route network in Italy, including Sardinia and Sicily, and reinforces its position across Europe. The implementation includes Amadeus Ticket Server components, specifically a central ticketing server, an e-ticket server, and an e-ticketing network, all integrated into AeroItalia’s passenger service system. These modules establish the ticketing carrier capability for AeroItalia and enable standard e-ticket issuance and central ticket repository functions that are typical of airline ticketing and distribution platforms. Integration scope is explicitly limited to the airline’s PSS and distribution stack, with the e-ticketing network and central ticketing server designed to support interline and codeshare partner flows. Operational coverage focuses on commercial, distribution, and ticketing operations serving corporate travel sellers and connecting passengers in Italy and other European markets, enabling smoother connections through coordinated ticketing processes. Governance and commercial workflow changes emphasize carrier ticketing authority and partnership enablement rather than broad IT transformation. AeroItalia will use the Amadeus Travel Platform to become a ticketing carrier for the first time, creating opportunities for interline and codeshare partnerships and a broader set of options for travel sellers and travelers in Italy and elsewhere. | |
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Delta Air Lines | Transportation | 103000 | $61.6B | United States | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2024 | n/a | In 2024, Delta Air Lines signed a new global distribution agreement with Amadeus to provision the Amadeus Travel Platform in an Airline Distribution role, establishing a multi-year commercial structure to deliver Delta full content and introduce New Distribution Capability NDC functionality across indirect channels. The agreement explicitly positions the Amadeus Travel Platform as the conduit for Delta to present expanded options, including a broader set of products and ancillary services, to third party sellers and agencies worldwide. Implementation emphasis centers on content merchandising, NDC-enabled shopping and booking flows, and ancillary services orchestration within the Amadeus Travel Platform. The platform configuration is described as enabling flexible payload delivery and value-based pricing controls so Delta can surface differentiated product bundles and ancillary offers to travel sellers, while maintaining the ability to service booked itineraries across distribution channels. Integrations are explicitly scoped to Amadeus Selling Platform Connect, Amadeus Web Services, and Cytric Easy, ensuring Amadeus-connected travel agents can shop, book, and service Delta inventory and NDC content. Governance is codified through the multi-year agreement and a value-based commercial structure, with collaborative rollout commitments to make Delta’s NDC solution available to all Amadeus-connected travel agents globally, reinforcing distribution and agency sales functions across regions. | |
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EVA Air | Aerospace and Defense | 16967 | $4.0B | Taiwan | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2023 | n/a | In 2023, EVA Air extended its distribution agreement with Amadeus and set a multi-year plan to deploy New Distribution Capability (NDC) content through the Amadeus Travel Platform. The decision formalizes a strategic move to implement Amadeus Altea NDC technology as the carrier’s primary NDC channel for upstream offer distribution and retailing enhancements. EVA Air implemented Altea NDC capabilities to surface NDC-sourced content and richer offer constructs, focusing on carrier-controlled fares, ancillary bundling, and personalized offers consistent with New Distribution Capability (NDC) workflows. The Amadeus Travel Platform will act as the distribution backbone, enabling inventory and dynamic offer distribution to travel sellers using standard NDC messaging and retailing primitives. Integrations center on Amadeus’ platform connectivity to travel sellers and indirect distribution channels, with roll-out intent to make more diverse and personalized offers available via the world’s largest travel distribution platform. Operational scope is airline distribution and channel retailing, supporting EVA Air’s global network that links Asia to Europe, North America and Oceania, and complements its passenger and cargo services and existing code-share arrangements. Governance for the initiative is anchored in the extended long-term agreement between EVA Air and Amadeus, providing a framework for phased Altea NDC adoption and subsequent productization of NDC offers. Public statements from both parties indicate the rollout will improve EVA Air’s retailing capabilities and support demand recovery in Asia, with further implementation details to be released as deployment progresses. | |
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Transportation | 37200 | $8.2B | India | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2024 | n/a |
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Transportation | 12000 | $3.0B | Malaysia | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2025 | n/a |
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Transportation | 1000 | $250M | Saudi Arabia | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2025 | n/a |
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Transportation | 107300 | $57.1B | United States | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating Amadeus Travel Platform
- IndiGo, a India based Transportation organization with 37200 Employees
- Babson College, a United States based Education company with 206 Employees
- Tamiami Airport Business Association United States, a United States based Non Profit organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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