AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Event Hotels Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DialogShift Legacy DialogShift AI Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022 Event Hotels deployed DialogShift AI on its public website to provide automated guest engagement and conversational self service. DialogShift AI is implemented as a web chat conversational layer in the Chatbots and Conversational AI category, using configured conversational flows, intent classification, and automated response routing to handle booking inquiries, rate and availability checks, common pre stay questions, and lead capture. The implementation centers on web channel deployment and content managed dialogue trees, with operational ownership assigned to central guest services and digital experience teams to maintain scripts, escalation rules, and language variants across properties. The deployment emphasizes conversational workflow configuration, session context management, and human handoff triggers for complex reservations, supporting business functions in customer service, reservations, and digital marketing.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Experience CRM 2015 2015
Marketing Analytics CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2010 2010
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Event Hotels

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Event Hotels Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Event Hotels IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Event Hotels digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Event Hotels Technographics
Event Hotels is a Leisure and Hospitality organization based in Germany, with around 2500 employees and annual revenues of $600.0 million.
Event Hotels operates a diverse technology stack with applications such as DialogShift AI, Microsoft 365 and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Event Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as DialogShift, Microsoft and Automattic.
Event Hotels recently adopted applications including Salesforce Sales Cloud in 2024, Amazon SES in 2024 and Usercentrics Consent Management Platform (CMP) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Event Hotels’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Event Hotels’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Event Hotels technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.