Bellevue, 98006, WA,
United States
Evergreen Home Loans Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Evergreen Home Loans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Evergreen Home Loans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Evergreen Home Loans has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2013, Zoom for Audio Video and Web Conferencing in 2020, Clarifire Contact for Customer Support in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Evergreen Home Loans is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Evergreen Home Loans revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Evergreen Home Loans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 | ||
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 | ||
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Collaboration | Collaboration |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Clarifire | Legacy | Clarifire Contact | Customer Support | CRM | n/a | 2023 | 2023 | In 2023 Evergreen Home Loans implemented Clarifire Contact to automate mortgage servicing and borrower assistance workflows as part of a Customer Support initiative across its Western US operations. The engagement targeted intake volume handling, risk mitigation, and improved customer responsiveness through workflow automation and centralized case management. Evergreen configured Clarifire Contact to operationalize customer intake, case routing, automated correspondence, and workflow orchestration aligned to servicing and borrower assistance processes. The Clarifire Contact implementation emphasized templated engagement flows, triage rules for high risk cases, and role based task assignments to streamline servicing workstreams. The deployment covered servicing teams, borrower assistance units, and contact center functions across Evergreen Home Loans operations in the Western United States. Integrations were aligned to support servicing workflows and contact driven casework, while the operational scope concentrated on customer support and loan servicing business functions. Governance changes accompanied the rollout to formalize intake workflows and centralize case ownership, with process standardization intended to improve consistency in borrower engagement and risk handling. The program was positioned to scale workflow automation across servicing operations using Clarifire Contact as the core Customer Support orchestration layer. | |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Loan Management | ERP Services and Operations |
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2019 | 2019 |
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Loan Management | ERP Services and Operations |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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