AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Everise Holdings Pte Ltd Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2013 2014
Payment Processing ERP Financial Management 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Recruiting Recruiting, Applicant Tracking System HCM n/a 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Retell AI Legacy Retell AI Chatbots and Conversational AI AI-Powered Application Mindcraft 2025 2025
In 2025 Everise Holdings Pte Ltd integrated Retell AI, a Chatbots and Conversational AI application, to automate its global internal IT helpdesk across the U.S., India, Guatemala, and the Philippines. The implementation targeted internal IT service desk intake and first contact resolution for employees, positioning Retell AI as the conversational intake layer for support requests. The Retell AI deployment was configured to perform conversational intake, automated ticket containment, triage and escalation workflows, and contextual lookup for employee data. Functional capabilities implemented included natural language request parsing, automated resolution for common incidents, and escalation routing to human agents when required, aligning with standard Chatbots and Conversational AI service desk patterns. Mindcraft Labs served as the integrator and connected Retell AI to Everise's Workday and ServiceNow instances. The integration routed validated conversational intents into ServiceNow for ticket creation and updates, while Workday provided identity and employee context to inform automated responses and routing logic, using API-based connectivity to maintain ticket state and audit trails. Governance changes focused on workflow restructuring for escalation paths and operational ownership between IT support teams and the conversational platform team. By using Retell AI together with ServiceNow and Workday integrations Everise contained 65% of internal service desk tickets, saved approximately 600 man hours per month, and reduced call wait times to zero.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
Account Based Marketing CRM 2022 2022
CRM CRM 2019 2019
Customer Support CRM 2020 2020
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2019 2019
IT Decision Makers and Key Stakeholders at Everise Holdings Pte Ltd
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Everise Holdings Pte Ltd Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Everise Holdings Pte Ltd Technographics

Everise Holdings Pte Ltd is a Professional Services organization based in Singapore, with around 400 employees and annual revenues of $30.0 million.

Everise Holdings Pte Ltd operates a diverse technology stack with applications such as Oracle NetSuite ERP, Workday Recruiting and Retell AI, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.

Everise Holdings Pte Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Workday and Retell AI.

Everise Holdings Pte Ltd recently adopted applications including Retell AI in 2025, Zoominfo Platform in 2023 and 6sense Account Engagement Platform in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Everise Holdings Pte Ltd’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Everise Holdings Pte Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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