Singapore, 238463,
Singapore
Everise Holdings Pte Ltd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Everise Holdings Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Everise Holdings Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Everise Holdings Pte Ltd has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Workday Recruiting for Recruiting, Applicant Tracking System in 2020, Retell AI for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Everise Holdings Pte Ltd is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Everise Holdings Pte Ltd revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Everise Holdings Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Retell AI | Legacy | Retell AI | Chatbots and Conversational AI | AI-Powered Application | Mindcraft | 2025 | 2025 |
In 2025 Everise Holdings Pte Ltd integrated Retell AI, a Chatbots and Conversational AI application, to automate its global internal IT helpdesk across the U.S., India, Guatemala, and the Philippines. The implementation targeted internal IT service desk intake and first contact resolution for employees, positioning Retell AI as the conversational intake layer for support requests.
The Retell AI deployment was configured to perform conversational intake, automated ticket containment, triage and escalation workflows, and contextual lookup for employee data. Functional capabilities implemented included natural language request parsing, automated resolution for common incidents, and escalation routing to human agents when required, aligning with standard Chatbots and Conversational AI service desk patterns.
Mindcraft Labs served as the integrator and connected Retell AI to Everise's Workday and ServiceNow instances. The integration routed validated conversational intents into ServiceNow for ticket creation and updates, while Workday provided identity and employee context to inform automated responses and routing logic, using API-based connectivity to maintain ticket state and audit trails.
Governance changes focused on workflow restructuring for escalation paths and operational ownership between IT support teams and the conversational platform team. By using Retell AI together with ServiceNow and Workday integrations Everise contained 65% of internal service desk tickets, saved approximately 600 man hours per month, and reduced call wait times to zero.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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