EVERSANA
190 N Milwaukee St,
Milwaukee, 53202, WI,
United States
Milwaukee, 53202, WI,
United States
1 414-299-4900
Professional Services
EVERSANA Technographics
EVERSANA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EVERSANA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 EVERSANA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EVERSANA has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, Gallup Q12 for Employee Engagement in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EVERSANA is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Gallup or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EVERSANA revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EVERSANA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EVERSANA Tech Stack and Enterprise Applications
EVERSANA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, EVERSANA implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial platform. The system was live for one year when EVERSANA engaged a Solutions Architect in January 2020 through March 2020 to perform needs analysis and solutioning for the live D365 F&O instance.
The engagement produced a road map to integrate Microsoft Dynamics 365 for Finance and Operations with WMS, CRM, TMS and multiple smaller third party software, and specified development of a Master Data Management policy. Scope items included security role analysis and reimplementation, restructuring of financial dimensions, addition of global entities, and a full system audit of configurations. The plan also defined alignment of business processes, an end user training program, an upgrade cadence and a Microsoft licensing audit.
Technical and operational controls emphasized use of Azure DevOps to manage development, deployments and issue tracking for the live D365 F&O system. The integration road map targeted cross functional coverage spanning finance, supply chain operations including warehouse and transportation workflows, and sales and CRM processes. Master Data Management and revised security roles were positioned as governance controls to support the global entity model and consolidated financial dimension structure.
Resource requirements documented for road map execution included user support, functional consultants, developers, a project manager and outside consultants. The full system audit and configuration review were scoped to produce prioritized remediation items and configuration baselines to govern future releases.
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Expense Management | ERP |
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2019 | 2019 |
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EVERSANA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2019 | 2019 |
In 2019 EVERSANA implemented Gallup Q12 as its Employee Engagement application to formalize organization-wide engagement measurement and manager-led action planning. The implementation was coordinated by HR leadership and a trained Engagement Champion network, and it was positioned alongside full cycle HR activities from orientation through termination for the company of roughly 7,000 employees.
Gallup Q12 deployment emphasized standardized survey administration, recurring engagement diagnostics, manager-facing reporting, and champion-driven local action planning, reflecting capabilities typical of Employee Engagement platforms. The HR Manager responsible for the initiative partnered closely with key leaders and managers, advising on performance management, retention and communication workflows while supporting the Gallup Q12 initiative as an Engagement Champion.
Operational coverage extended across HR, talent acquisition, benefits administration, manager populations and senior leadership, with program touchpoints integrated into benefits open enrollment support, employee recognition and rewards processes, and ongoing employee relations activities. The implementation was coordinated with payroll communications for awards and milestone recognition and aligned with sponsorship and immigration support processes through HR guidance to affected employees and managers.
Governance relied on an Engagement Champion model and leader partnership to drive adoption and to connect Gallup Q12 insights to performance management and recognition workflows. The narrative centers on EVERSANA Human Resources managing Gallup Q12 within Employee Engagement to operationalize survey-based insights into HR processes and manager actions.
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EVERSANA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 EVERSANA implemented Drift AI Chatbot as a web-embedded conversational interface, placing Drift AI Chatbot squarely in the Chatbots and Conversational AI category to support website engagement for marketing and sales functions. The deployment is a cloud-hosted SaaS conversational layer on the public website, instrumented to capture visitor intent and initiate guided dialogs during commercial and demand generation flows.
Configuration focused on standard Chatbots and Conversational AI capabilities, including natural language understanding for intent detection, scripted playbooks for lead qualification, session orchestration for handoff to human agents, and knowledge base driven response templates. The implementation emphasizes conversational routing and automated qualification workflows, with operational controls to tune messaging and escalation rules.
Operational ownership sits with marketing and commercial operations teams, using the Drift AI Chatbot to centralize first touch engagement and streamline lead capture into downstream sales processes. Governance included playbook versioning and conversation monitoring to maintain response consistency and escalate complex queries to human specialists, while the Drift AI Chatbot remains the primary site-level conversational entry point for visitor interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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EVERSANA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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EVERSANA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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EVERSANA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EVERSANA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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EVERSANA PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Quality Management | PLM and Engineering |
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2023 | 2023 |
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EVERSANA PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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EVERSANA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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EVERSANA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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EVERSANA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at EVERSANA
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Senior Vice President of Finance | VP | Finance | |
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Director Accounts Receivable | Director | Finance | |
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VP of IT | VP | IT | |
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Apps Being Evaluated by EVERSANA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EVERSANA IT executives and key decision makers. This section highlights EVERSANA's latest recorded technology evaluations, including Infor M3 for Manufacturing ERP on 2026-02-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EVERSANA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-27 | EVERSANA | Evaluated | Infor | Infor M3 | Manufacturing ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD EVERSANA Technographics
EVERSANA is a Professional Services organization based in United States,
with around 7000 employees and annual revenues of $1.13 billion.
EVERSANA operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Gallup Q12 and Drift AI Chatbot,
covering areas like ERP Financial, Employee Engagement and Chatbots and Conversational AI.
EVERSANA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Gallup and Drift.
EVERSANA recently adopted applications including
Zoominfo Platform in 2023, Arena QMS in 2023 and SmartSheet in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EVERSANA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EVERSANA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EVERSANA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.