eVISO Italy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by eVISO Italy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 149 eVISO Italy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eVISO Italy has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, CKEditor for Content Management in 2016, iBill Energy CRM for CRM, Utilities Customer Care and Billing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eVISO Italy is running and its propensity to invest more and deepen its relationship with Google , CKSource , Drupal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eVISO Italy revenues, which have grown to $369.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eVISO Italy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CKSource | Legacy | CKEditor | Content Management | Content Management | n/a | 2016 | 2016 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
|
|
|
|
Web Content Management | Content Management |
|
2025 | 2025 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iBill | Legacy | iBill Energy CRM | CRM, Utilities Customer Care and Billing | CRM | n/a | 2021 | 2021 |
In 2021, eVISO Italy implemented iBill Energy CRM. eVISO implemented iBill Energy CRM to support CRM,Utilities Customer Care and Billing across its Italian retail business, centralizing customer relationship management and customer-facing operational processes.
The deployment leverages iBill Energy CRM functionality for self-service portals, ticketing and onboarding automation, supplemented by case management and customer master data configurations to handle retail customer accounts, service requests and onboarding workflows. Configuration work emphasized portal-driven customer interactions, automated onboarding sequences and ticket lifecycle orchestration to standardize customer communications and operational handling.
Operational coverage spans customer service, sales and operations teams within eVISO's Italian retail organization, with governance oriented toward workflow standardization, ticket routing rules and onboarding approvals to align front-office processes. The implementation narrative centers on the iBill Energy CRM application supporting customer relationship management and Utilities Customer Care and Billing functions, embedding portal self-service and ticketing into daily retail operations.
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||