Sao Paulo, 04203-002, SP,
Brazil
EW Beleza Arte e Saude Ltda Technographics
EW Beleza Arte e Saude Ltda Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EW Beleza Arte e Saude Ltda and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 EW Beleza Arte e Saude Ltda employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EW Beleza Arte e Saude Ltda has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Linx Commerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EW Beleza Arte e Saude Ltda is running and its propensity to invest more and deepen its relationship with Zendesk , JivoChat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EW Beleza Arte e Saude Ltda revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EW Beleza Arte e Saude Ltda intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EW Beleza Arte e Saude Ltda Tech Stack and Enterprise Applications
EW Beleza Arte e Saude Ltda AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, EW Beleza Arte e Saude Ltda implemented Zendesk Chat. The deployment embeds Zendesk Chat on the company website and leverages Chatbots and Conversational AI to provide real-time visitor messaging and a conversational entry point for online customers.
The implementation centers on a web chat widget integrated into the ecommerce site, paired with a cloud-hosted agent console to route conversations to the company support team, keeping operational scope focused on online customer service in Brazil. Functional capabilities exercised reflect standard Chatbots and Conversational AI workflows, including real-time messaging, session-based visitor context, canned responses and escalation to asynchronous channels, with configuration and agent workflow governance managed by the internal customer service function.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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EW Beleza Arte e Saude Ltda Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 EW Beleza Arte e Saude Ltda implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment covered a 40 person retail operation in Brazil and was implemented to centralize corporate email, document collaboration, shared drives, and calendar scheduling across the organization. EW Beleza Arte e Saude Ltda uses Google Workspace on its website to support corporate communications and inbound contact handling, linking web touchpoints with the company email and collaboration environment.
Configuration centered on core Google Workspace capabilities, including Gmail for domain email routing, Drive and Docs as the central content repository, Calendar for scheduling, and the Google Workspace Admin console for centralized account provisioning and access controls. Standard Collaboration functionality such as shared folders, group based access, and administrative user roles were applied to align with small enterprise workflows, supporting marketing content, product information, and customer correspondence.
Operational coverage was company wide across all staff and business functions that rely on internal communications and content sharing. Governance focused on Admin console controls, group management, and data sharing policies to constrain access to product and customer assets. The implementation positions EW Beleza Arte e Saude Ltda Google Workspace (Formerly Google G-Suite) Collaboration as the central platform for internal collaboration and website integrated communication flows.
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EW Beleza Arte e Saude Ltda eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Commerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, EW Beleza Arte e Saude Ltda implemented Linx Commerce for eCommerce to provision customer-facing storefronts and order management for its retail customers. The Linx Commerce deployment targeted virtual stores for beauty and specialty retail use cases hosted at client domains.
The implementation focused on configuring Linx Commerce storefront capabilities including product catalog configuration, SKU management, promotional pricing and checkout workflow orchestration consistent with eCommerce platform practices. Teams delivered complete storefront builds for Cliente Tool at www.ferramix.com.br, EW Cosméticos at www.ewcosmeticos.com.br, Saldão dos Cabelo at www.saldaodoscabelos.com.br and 1000 Security at www.seguranca1000.com.br. Each delivery implemented content pages, product listings and order capture functionality within the Linx Commerce environment.
Project delivery was managed using combined agile and project management disciplines, Scrum and PMI, with requirement surveys to define scope and weekly or biweekly status reports to track progress. Execution used Microsoft Project, Jira and Trello as management tools, people management of a six person delivery team, and cost management controls because projects were sold by hours. Monthly status meetings with the board provided governance and executive oversight.
Operational scope covered front office retail functions including online merchandising, catalog operations and order processing for multiple Brazilian retail clients. The work emphasized structured governance, iterative sprints and time and materials cost tracking while using Linx Commerce as the eCommerce platform.
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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EW Beleza Arte e Saude Ltda CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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EW Beleza Arte e Saude Ltda ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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EW Beleza Arte e Saude Ltda PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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EW Beleza Arte e Saude Ltda IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at EW Beleza Arte e Saude Ltda
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by EW Beleza Arte e Saude Ltda Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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