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EW Beleza Arte e Saude Ltda Tech Stack and Enterprise Applications

EW Beleza Arte e Saude Ltda AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, EW Beleza Arte e Saude Ltda implemented Zendesk Chat. The deployment embeds Zendesk Chat on the company website and leverages Chatbots and Conversational AI to provide real-time visitor messaging and a conversational entry point for online customers. The implementation centers on a web chat widget integrated into the ecommerce site, paired with a cloud-hosted agent console to route conversations to the company support team, keeping operational scope focused on online customer service in Brazil. Functional capabilities exercised reflect standard Chatbots and Conversational AI workflows, including real-time messaging, session-based visitor context, canned responses and escalation to asynchronous channels, with configuration and agent workflow governance managed by the internal customer service function.
Chatbots and Conversational AI AI-Powered Application 2020 2020
EW Beleza Arte e Saude Ltda Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
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Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
In 2015 EW Beleza Arte e Saude Ltda implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment covered a 40 person retail operation in Brazil and was implemented to centralize corporate email, document collaboration, shared drives, and calendar scheduling across the organization. EW Beleza Arte e Saude Ltda uses Google Workspace on its website to support corporate communications and inbound contact handling, linking web touchpoints with the company email and collaboration environment. Configuration centered on core Google Workspace capabilities, including Gmail for domain email routing, Drive and Docs as the central content repository, Calendar for scheduling, and the Google Workspace Admin console for centralized account provisioning and access controls. Standard Collaboration functionality such as shared folders, group based access, and administrative user roles were applied to align with small enterprise workflows, supporting marketing content, product information, and customer correspondence. Operational coverage was company wide across all staff and business functions that rely on internal communications and content sharing. Governance focused on Admin console controls, group management, and data sharing policies to constrain access to product and customer assets. The implementation positions EW Beleza Arte e Saude Ltda Google Workspace (Formerly Google G-Suite) Collaboration as the central platform for internal collaboration and website integrated communication flows.
EW Beleza Arte e Saude Ltda eCommerce
Vendor
Previous System
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Category
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VAR/SI
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Insight
Linx Legacy Linx Commerce eCommerce eCommerce n/a 2019 2019
In 2019, EW Beleza Arte e Saude Ltda implemented Linx Commerce for eCommerce to provision customer-facing storefronts and order management for its retail customers. The Linx Commerce deployment targeted virtual stores for beauty and specialty retail use cases hosted at client domains. The implementation focused on configuring Linx Commerce storefront capabilities including product catalog configuration, SKU management, promotional pricing and checkout workflow orchestration consistent with eCommerce platform practices. Teams delivered complete storefront builds for Cliente Tool at www.ferramix.com.br, EW Cosméticos at www.ewcosmeticos.com.br, Saldão dos Cabelo at www.saldaodoscabelos.com.br and 1000 Security at www.seguranca1000.com.br. Each delivery implemented content pages, product listings and order capture functionality within the Linx Commerce environment. Project delivery was managed using combined agile and project management disciplines, Scrum and PMI, with requirement surveys to define scope and weekly or biweekly status reports to track progress. Execution used Microsoft Project, Jira and Trello as management tools, people management of a six person delivery team, and cost management controls because projects were sold by hours. Monthly status meetings with the board provided governance and executive oversight. Operational scope covered front office retail functions including online merchandising, catalog operations and order processing for multiple Brazilian retail clients. The work emphasized structured governance, iterative sprints and time and materials cost tracking while using Linx Commerce as the eCommerce platform.
Personalization and Product Recommendations eCommerce 2019 2019
Product Review Management eCommerce 2016 2016
EW Beleza Arte e Saude Ltda CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Loyalty CRM 2020 2020
Customer Support CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2019 2019
EW Beleza Arte e Saude Ltda ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
EW Beleza Arte e Saude Ltda PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
EW Beleza Arte e Saude Ltda IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at EW Beleza Arte e Saude Ltda

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by EW Beleza Arte e Saude Ltda Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EW Beleza Arte e Saude Ltda IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EW Beleza Arte e Saude Ltda digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD EW Beleza Arte e Saude Ltda Technographics
EW Beleza Arte e Saude Ltda is a Retail organization based in Brazil, with around 40 employees and annual revenues of $3.0 million.
EW Beleza Arte e Saude Ltda operates a diverse technology stack with applications such as Zendesk Chat, Google Workspace (Formerly Google G-Suite) and Linx Commerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
EW Beleza Arte e Saude Ltda has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Google and Linx.
EW Beleza Arte e Saude Ltda recently adopted applications including JivoChat in 2020, Fidelizar Mais in 2020 and Zendesk Service in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EW Beleza Arte e Saude Ltda’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates EW Beleza Arte e Saude Ltda’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EW Beleza Arte e Saude Ltda technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.