eWay
Devonshire House 60 Goswell Road,
London, EC1M 7AD,
United Kingdom
London, EC1M 7AD,
United Kingdom
44 800 080 3777
Professional Services
eWay Technographics
eWay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eWay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 eWay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eWay has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Oracle NetSuite Commerce for eCommerce in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eWay is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eWay revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eWay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eWay Tech Stack and Enterprise Applications
eWay AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, eWay implemented LiveChat on its public website. The LiveChat deployment is a Chatbots and Conversational AI implementation supporting customer engagement and lead capture for the company's Professional Services business functions, and the full application name LiveChat is visible on eWay's site.
The implementation uses the LiveChat web widget to enable real time messaging, canned responses, visitor tracking, chat transcripts, and agent handoff, reflecting common functional modules of Chatbots and Conversational AI platforms. Configuration and rollout are website centric with operational scope limited to client facing web traffic, and governance is lightweight and practitioner led consistent with a 10 employee firm, concentrating administrative control and day to day chat operations within the client facing team.
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eWay Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, eWay deployed Google Workspace (Formerly Google G-Suite) from Google to provide Collaboration capabilities across its UK professional services firm. The deployment supports the companys ten employees and is referenced on their public website, indicating the application serves as the central Collaboration platform for internal communication and document workflows.
The implementation uses Google Workspace (Formerly Google G-Suite) core modules typical of the category, including Gmail for corporate email, Google Drive for cloud file storage, Google Docs and Sheets for real time document collaboration, and Google Calendar for scheduling, with Google accounts providing identity and access control. The architecture is cloud SaaS hosted by Google and governed through the Google Admin console for user provisioning and domain management, enabling lightweight governance and centralized collaboration workflows aligned with a small team operational model.
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eWay eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2013 | 2013 |
In 2013, eWay implemented Oracle NetSuite Commerce. eWay is a Professional Services firm headquartered in the United Kingdom with roughly 10 employees, and the project established a dedicated online sales and customer self service channel using Oracle NetSuite Commerce for eCommerce operations.
The deployment configured Oracle NetSuite Commerce to deliver core commerce capabilities including storefront management, product catalog and merchandising, shopping cart and checkout flows, customer account management, and order management. The implementation emphasized a centralized administrative console for catalog, pricing and promotions configuration, reflecting common eCommerce functional patterns for small organizations.
Operational scope covered company wide online commerce activities, bringing product and service listings, customer self service, and order lifecycle management into a single commerce stack. The architecture aligned with a cloud hosted commerce model, enabling centralized configuration and administrative control appropriate for a 10 person firm.
Governance focused on consolidated catalog control, pricing approval workflows and unified order processing to align sales and operations workflows. Oracle NetSuite Commerce served as the primary commerce system for eWay, consolidating storefront and back office commerce functions under a single platform.
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eWay CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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eWay ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2015 | 2015 |
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eWay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at eWay
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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UK Accounting Partner Manager | Manager | Finance | |
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Success Manager | Manager | HR | |
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Apps Being Evaluated by eWay Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from eWay IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the eWay digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD eWay Technographics
eWay is a Professional Services organization based in United Kingdom,
with around 10 employees and annual revenues of $1.0 million.
eWay operates a diverse technology stack with applications such as
LiveChat, Google Workspace (Formerly Google G-Suite) and Oracle NetSuite Commerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
eWay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Google and Oracle.
eWay recently adopted applications including
6sense Account Engagement Platform in 2023, Hotjar in 2021 and Microsoft Oribi Analytics in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of eWay’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates eWay’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete eWay technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.