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Excelcare Holdings
Location
61 Widmore Rd,
Bromley, BR1 3AA,
United Kingdom
Website
https://www.excelcareholdings.com/
Phone
44 20 8313-5000
Artw industry
Healthcare
Employee
Revenue

Excelcare Holdings Technographics

Excelcare Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Excelcare Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 644 Excelcare Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Excelcare Holdings has purchased the following applications: SAP Business One for ERP Financial in 2016, Mitrefinch HR Manager for Core HR in 2019, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Excelcare Holdings is running and its propensity to invest more and deepen its relationship with SAP , Advance Systems , Sage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Excelcare Holdings revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Excelcare Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Excelcare Holdings Tech Stack and Enterprise Applications

Excelcare Holdings ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Business One ERP Financial ERP n/a 2016 2016
In 2016 Excelcare Holdings Ltd implemented SAP Business One as its ERP Financial system. The deployment focused on financial management for its healthcare and nursing homes operations and was led by finance in coordination with IT stakeholders. SAP Business One was configured to support budgeting workflows and consolidated accounts control, with the System Accountant preparing and uploading budgets directly into SAP Business One. The implementation included development of SQL driven reports and Crystal Reports based extracts to provide timely financial reporting and budget oversight, and configuration work targeted general ledger consolidation and financial reporting capabilities common to ERP Financial deployments. The program included a project managed upgrade to SAP Business One v9.3, during which the System Accountant worked with IT to diagnose and resolve system performance and network related speed issues affecting SAP responsiveness. Integrations documented during the engagement included SQL based reporting pipelines and reporting interfaces built against Infor and Crystal reporting tools to surface budget and account data. Governance changes emphasized standardized budget upload processes and centralized report distribution controlled by the finance function, with the System Accountant owning day to day upload and reporting tasks. The documented outcome of the implementation and reporting work was improved control over Budget and Accounts for Excelcare Holdings Ltd.
Excelcare Holdings HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Advance Systems Legacy Mitrefinch HR Manager Core HR HCM n/a 2019 2019
Payroll HCM 2015 2015
Payroll HCM 2019 2019
Recruiting, Applicant Tracking System HCM 2020 2020
Time and Attendance HCM 2015 2015
Excelcare Holdings AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Excelcare Holdings Ltd deployed Rocket.chat on its public website as a customer-facing messaging layer. The implementation positions Rocket.chat within the Chatbots and Conversational AI category and serves as the primary conversational interface for site visitors and prospective guests. The deployment comprises a web-embedded Rocket.chat instance configured for real-time messaging and channel-based conversations, leveraging a web widget for visitor engagement. Functional capabilities implemented include live chat routing, persistent chat transcripts, visitor presence indicators, role-based permissioning, and agent handoff workflows, reflecting standard Chatbots and Conversational AI operational patterns. Operational coverage focuses on front-line customer service and guest engagement workflows on the website, consolidating inbound enquiries into conversational channels. Governance and controls were established around agent access rights, channel moderation, and chat transcript retention, with administrative oversight to manage conversational routing and compliance policies.
Excelcare Holdings Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
Web Content Management Content Management 2020 2020
Excelcare Holdings ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
Excelcare Holdings PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2021 2021
Excelcare Holdings IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Excelcare Holdings CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at Excelcare Holdings

First Name Last Name Title Function Department Email Phone
Head of HR & Payroll Governance Director HR
HR Officer Manager HR
Human Resources Manager Manager HR
Head of IT Director IT
Show All Contacts

Apps Being Evaluated by Excelcare Holdings Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Excelcare Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Excelcare Holdings digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Excelcare Holdings Technographics
Excelcare Holdings is a Healthcare organization based in United Kingdom, with around 644 employees and annual revenues of $42.0 million.
Excelcare Holdings operates a diverse technology stack with applications such as SAP Business One, Mitrefinch HR Manager and Rocket.chat, covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Excelcare Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Advance Systems and Rocket.chat.
Excelcare Holdings recently adopted applications including Freshservice in 2023, Amazon SES in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Excelcare Holdings’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Excelcare Holdings’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Excelcare Holdings technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.