Excelcare Holdings Ltd
61 Widmore Rd,
Bromley, BR1 3AA,
United Kingdom
Bromley, BR1 3AA,
United Kingdom
44 20 8313 5000
Leisure and Hospitality
Excelcare Holdings Ltd Technographics
Excelcare Holdings Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Excelcare Holdings Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Excelcare Holdings Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Excelcare Holdings Ltd has purchased the following applications: SAP Business One for ERP Financial in 2016, Sage HRMS Payroll Management for Payroll in 2015, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Excelcare Holdings Ltd is running and its propensity to invest more and deepen its relationship with SAP , Sage , AdvancedAdvT or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Excelcare Holdings Ltd revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Excelcare Holdings Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Excelcare Holdings Ltd Tech Stack and Enterprise Applications
Excelcare Holdings Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Excelcare Holdings Ltd implemented SAP Business One as its ERP Financial system. The deployment focused on financial management for its healthcare and nursing homes operations and was led by finance in coordination with IT stakeholders.
SAP Business One was configured to support budgeting workflows and consolidated accounts control, with the System Accountant preparing and uploading budgets directly into SAP Business One. The implementation included development of SQL driven reports and Crystal Reports based extracts to provide timely financial reporting and budget oversight, and configuration work targeted general ledger consolidation and financial reporting capabilities common to ERP Financial deployments.
The program included a project managed upgrade to SAP Business One v9.3, during which the System Accountant worked with IT to diagnose and resolve system performance and network related speed issues affecting SAP responsiveness. Integrations documented during the engagement included SQL based reporting pipelines and reporting interfaces built against Infor and Crystal reporting tools to surface budget and account data.
Governance changes emphasized standardized budget upload processes and centralized report distribution controlled by the finance function, with the System Accountant owning day to day upload and reporting tasks. The documented outcome of the implementation and reporting work was improved control over Budget and Accounts for Excelcare Holdings Ltd.
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Excelcare Holdings Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage HRMS Payroll Management | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, Excelcare Holdings Ltd implemented Sage HRMS Payroll Management. The deployment targeted the Payroll category and centralized payroll processing for approximately 750 employees across its United Kingdom leisure and hospitality operations, consolidating multi site payroll administration for care and hospitality staff.
Sage HRMS Payroll Management was configured to manage core payroll runs, statutory tax calculations, pension and auto enrolment deductions, configurable pay elements, and year end reporting. Configuration work emphasized pay frequency setup, net to gross computations, payslip generation, and template driven payroll processing to support recurring pay cycles.
The implementation included an integration with SAGE Payroll to support reconciliation and statutory filing workflows. Operational ownership was assigned to HR and Finance, aligning payroll calendars and payroll processing handoffs with finance close activities across the organization.
Governance and process changes accompanied the rollout, establishing formal payroll sign off workflows and documented change control for payroll configuration. Payroll processing times were reduced by 7 days following deployment of Sage HRMS Payroll Management.
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Time and Attendance | HCM |
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2015 | 2015 |
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Excelcare Holdings Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Excelcare Holdings Ltd deployed Rocket.chat on its public website as a customer-facing messaging layer. The implementation positions Rocket.chat within the Chatbots and Conversational AI category and serves as the primary conversational interface for site visitors and prospective guests.
The deployment comprises a web-embedded Rocket.chat instance configured for real-time messaging and channel-based conversations, leveraging a web widget for visitor engagement. Functional capabilities implemented include live chat routing, persistent chat transcripts, visitor presence indicators, role-based permissioning, and agent handoff workflows, reflecting standard Chatbots and Conversational AI operational patterns.
Operational coverage focuses on front-line customer service and guest engagement workflows on the website, consolidating inbound enquiries into conversational channels. Governance and controls were established around agent access rights, channel moderation, and chat transcript retention, with administrative oversight to manage conversational routing and compliance policies.
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Excelcare Holdings Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Excelcare Holdings Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Excelcare Holdings Ltd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Excelcare Holdings Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Excelcare Holdings Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Excelcare Holdings Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of HR & Payroll Governance | Director | HR | |
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HR Officer | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Head of IT | Director | IT | |
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Apps Being Evaluated by Excelcare Holdings Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Excelcare Holdings Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Excelcare Holdings Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Excelcare Holdings Ltd Technographics
Excelcare Holdings Ltd is a Leisure and Hospitality organization based in United Kingdom,
with around 750 employees and annual revenues of $35.0 million.
Excelcare Holdings Ltd operates a diverse technology stack with applications such as
SAP Business One, Sage HRMS Payroll Management and Rocket.chat,
covering areas like ERP Financial, Payroll and Chatbots and Conversational AI.
Excelcare Holdings Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Sage and Rocket.chat.
Excelcare Holdings Ltd recently adopted applications including
Freshservice in 2023, Amazon SES in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Excelcare Holdings Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Excelcare Holdings Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Excelcare Holdings Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.