AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Excelta Tech Stack and Enterprise Applications

Excelta ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SYSPRO Legacy Syspro Manufacturing ERP Manufacturing ERP ERP Services and Operations n/a 2017 2017
In 2017, Excelta implemented Syspro Manufacturing ERP as its Manufacturing ERP platform. The implementation targeted complex production processes and limited reporting capabilities that were constraining inventory management, demand forecasting, and timely goods availability for Excelta's metal fabrication operations serving military electronics, consumer electronics, medical device manufacturing, electronic assembly, and repair markets. The deployment included SYSPRO MOM, SYSPRO Inventory Forecasting, SYSPRO MRP, and Nomad eCommerce. SYSPRO MOM was configured to enhance warehouse management and manufacturing data collection, accurately track labor time, schedule more than 24 work centers, and capture both equipment and employee time to provide up-to-date operational visibility. SYSPRO MRP and SYSPRO Inventory Forecasting automated production planning and inventory control workflows to improve inventory accuracy and reduce stockouts and inventory holding costs. Nomad eCommerce was integrated to provide real-time inventory synchronization between the storefront and Syspro Manufacturing ERP, replacing an eight hour per day manual inventory update process. The eCommerce integration enabled customer self-service and freed the sales team from routine data entry, while maintaining live storefront inventory accuracy. Governance practices emphasized staying current on SYSPRO product releases to leverage the vendor's web UI enhancements, role-based dashboards, and application development capabilities. The configuration approach prioritized role-based screens and custom panes for operational users, aligning MOM data capture with production scheduling and reporting to provide real-time visibility and improved inventory management across Excelta's manufacturing footprint.
Excelta AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JivoChat Legacy JivoChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Excelta implemented JivoChat on its website. The deployment uses JivoChat, a Chatbots and Conversational AI application, embedded as the customer-facing chat widget on the corporate site to handle inbound inquiries. The implementation targets customer service and sales lead capture workflows and is configured for a 40 employee manufacturing operation. Configuration centers on standard Chatbots and Conversational AI capabilities including live chat, canned responses, session context capture and agent console management to enable real time qualification and routing of website visitors. Operational ownership rests with a small cross functional team in customer support and sales, with site level embedding and widget configuration managed through the JivoChat administration console. The technical footprint is proportionate to a single site website deployment focused on front end customer engagement.
Excelta Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Excelta implemented Microsoft 365 as its Collaboration platform. The deployment covered the company's 40 employees across its United States operations and established Microsoft 365 as the primary collaboration and productivity environment for the business. Excelta's Microsoft 365 implementation leverages core services typical of the Collaboration category, including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for individual file sync, Microsoft Teams for chat, meetings and presence, and Office desktop and web applications for document authoring. The configuration emphasized tenant level SaaS provisioning and centralized license management to align with small company scale. Architecturally the implementation aligns to a single cloud tenant model with centralized identity and access control through Microsoft 365 identity services, and it supports cross functional use across operations, engineering and back office administration. Microsoft 365 is surfaced on their public website, indicating an external presence of the platform, and governance appears to be implemented through centralized account provisioning and standard SaaS administration workflows.
Excelta eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
Product Review Management eCommerce 2018 2018
Excelta SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Advanced Planning and Scheduling SCM 2023 2023
Excelta CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2019 2019
Excelta ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Excelta IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Excelta

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Excelta Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Excelta IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Excelta digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Excelta Technographics
Excelta is a Manufacturing organization based in United States, with around 40 employees and annual revenues of $10.0 million.
Excelta operates a diverse technology stack with applications such as Syspro Manufacturing ERP, JivoChat and Microsoft 365, covering areas like Manufacturing ERP, Chatbots and Conversational AI and Collaboration.
Excelta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SYSPRO, JivoChat and Microsoft.
Excelta recently adopted applications including ECI APS in 2023, Simple Analytics in 2022 and Datadog APM in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Excelta’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Excelta’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Excelta technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.