eXp Realty
2603 Camino Ramon Suite 200,
San Ramon, 94583, CA,
United States
San Ramon, 94583, CA,
United States
1 888-584-9427
Construction and Real Estate
eXp Realty Technographics
eXp Realty Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eXp Realty and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 eXp Realty employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eXp Realty has purchased the following applications: Sage Intacct for ERP Financial in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, CallTools for Call Center in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eXp Realty is running and its propensity to invest more and deepen its relationship with Sage , Oracle , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eXp Realty revenues, which have grown to $2.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eXp Realty intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eXp Realty Tech Stack and Enterprise Applications
eXp Realty ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, eXp Realty implemented Sage Intacct as its ERP Financial application. The deployment focused on core transactional finance operations, processing approximately 600 payment selections per week, invoice coding, mail-out checks, Wire and ACH transfers, deposit posting, and handling vendor and client calls through the accounting workflow.
Sage Intacct was configured to support accounts payable and cash management workflows, with controls for data entry, standardized invoice coding, and scheduled payment runs. Functional capabilities emphasized payment selection processing, check printing and distribution, ACH and wire transaction handling, and deposit reconciliation consistent with ERP Financial best practices.
The implementation included integrations and operational coexistence with QuickBooks and Microsoft Excel as explicit data sources and reporting feeds, using Excel templates for data import and export and consolidating transactional inputs alongside ongoing QuickBooks exports. Operational coverage centered on finance and accounting teams responsible for accounts payable, treasury processing, vendor management, and client-facing inquiry resolution.
Governance changes introduced structured payment selection cadence, approval routing and check mail-out procedures, and centralized coding standards to reduce manual variance in invoice processing. Workflows were instrumented inside Sage Intacct to formalize vendor payment approvals and to centralize cash application and deposit posting within the ERP Financial environment.
|
|
|
|
|
ERP Financial | ERP |
|
2021 | 2022 |
|
eXp Realty Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, eXp Realty deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment used Google Workspace as a cloud hosted SaaS suite and is referenced on the company website, providing centralized corporate email and document collaboration across the organization. This implementation aimed to standardize communications and content workflows for corporate and broker-facing teams.
Google Workspace (Formerly Google G-Suite) was configured to deliver Gmail, Calendar, Drive, Docs, Sheets and Meet alongside the admin console for user provisioning, group management and domain-level controls. Configuration supported Collaboration patterns such as shared drives, real time coauthoring, meeting scheduling and administrative policy enforcement for accounts and access. The implementation narrative emphasizes enterprise-wide provisioning and governance through Google Workspace administrative controls and standard collaboration modules, with the application surface also present on the company website.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
eXp Realty CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallTools | Legacy | CallTools | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, eXp Realty implemented CallTools in the Call Center category. Vendor-intelligence listings identify CallTools as a contact-center solution used by eXp Realty for outbound calling to support real-estate inside-sales and lead follow-up activities in the United States.
Module usage is inferred to include predictive or power-dialer capabilities and CRM integration to support sales and appointment setting, reflecting typical Call Center functional components. The CallTools implementation is described at the account level, and standard automation such as call-list management, agent desktop workflows, call routing, and real-time call dispositioning are logical elements of the deployed configuration.
Integrations are inferred to center on CRM synchronization and click-to-call workflows to enable lead handoff between inside-sales and field agents, with data synchronization for contact records and call outcomes. Operational coverage is focused on inside-sales and lead follow-up operations across the United States, supporting appointment setting and outbound prospecting for real-estate transactions.
Governance and process changes are inferred to include centralizing outbound calling workflows, establishing call cadence and script governance, and implementing agent queueing and monitoring for consistent follow-up. The narrative is based on a vendor-level customer listing rather than a dedicated case study, and module-level details are presented as inferred functional patterns consistent with CallTools and the Call Center category.
|
|
|
|
|
CRM | CRM |
|
2025 | 2025 |
|
|
|
|
|
Lead Generation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
eXp Realty ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
eXp Realty IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
eXp Realty CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2017 | 2017 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at eXp Realty
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Brokerage Operations, Director of Finance | Director | Finance | |
|
|
|
Senior Director of Finance | Director | Finance | |
|
|
|
Procurement Manager | Manager | Procurement | |
|
|
|
Director IT Operations | Director | IT | |
|
|
|
Manager IT | Manager | Finance | |
|
Apps Being Evaluated by eXp Realty Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from eXp Realty IT executives and key decision makers. This section highlights eXp Realty's latest recorded technology evaluations, including RedSail QS/1 for Pharmacy Management on 2025-11-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the eXp Realty digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-12 | eXp Realty | Evaluated | RedSail Technologies | RedSail QS/1 | Pharmacy Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD eXp Realty Technographics
eXp Realty is a Construction and Real Estate organization based in United States,
with around 10000 employees and annual revenues of $2.35 billion.
eXp Realty operates a diverse technology stack with applications such as
Sage Intacct, Google Workspace (Formerly Google G-Suite) and CallTools,
covering areas like ERP Financial, Collaboration and Call Center.
eXp Realty has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Google and CallTools .
eXp Realty recently adopted applications including
Cloze CRM in 2025, CallTools in 2024 and Mojo Lead Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of eXp Realty’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates eXp Realty’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete eXp Realty technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.