San Ramon, 94583, CA,
United States
eXp Realty Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by eXp Realty and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 eXp Realty employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eXp Realty has purchased the following applications: Sage Intacct for ERP Financial in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, CallTools for Call Center in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eXp Realty is running and its propensity to invest more and deepen its relationship with Sage , Oracle , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eXp Realty revenues, which have grown to $2.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eXp Realty intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallTools | Legacy | CallTools | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, eXp Realty implemented CallTools in the Call Center category. Vendor-intelligence listings identify CallTools as a contact-center solution used by eXp Realty for outbound calling to support real-estate inside-sales and lead follow-up activities in the United States.
Module usage is inferred to include predictive or power-dialer capabilities and CRM integration to support sales and appointment setting, reflecting typical Call Center functional components. The CallTools implementation is described at the account level, and standard automation such as call-list management, agent desktop workflows, call routing, and real-time call dispositioning are logical elements of the deployed configuration.
Integrations are inferred to center on CRM synchronization and click-to-call workflows to enable lead handoff between inside-sales and field agents, with data synchronization for contact records and call outcomes. Operational coverage is focused on inside-sales and lead follow-up operations across the United States, supporting appointment setting and outbound prospecting for real-estate transactions.
Governance and process changes are inferred to include centralizing outbound calling workflows, establishing call cadence and script governance, and implementing agent queueing and monitoring for consistent follow-up. The narrative is based on a vendor-level customer listing rather than a dedicated case study, and module-level details are presented as inferred functional patterns consistent with CallTools and the Call Center category.
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CRM | CRM |
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2025 | 2025 |
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Lead Generation | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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