List of CallTools Customers
Irvine, 92618, CA,
United States
Since 2010, our global team of researchers has been studying CallTools customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CallTools for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CallTools for Call Center include: eXp Realty, a United States based Construction and Real Estate organisation with 10000 employees and revenues of $2.35 billion, Real Estate Project Solutions, a United States based Professional Services organisation with 50 employees and revenues of $8.0 million, Myoutdesk.com, a United States based Construction and Real Estate organisation with 2 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CallTools, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CallTools customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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eXp Realty | Construction and Real Estate | 10000 | $2.4B | United States | CallTools | CallTools | Call Center | 2024 | n/a |
In 2024, eXp Realty implemented CallTools in the Call Center category. Vendor-intelligence listings identify CallTools as a contact-center solution used by eXp Realty for outbound calling to support real-estate inside-sales and lead follow-up activities in the United States.
Module usage is inferred to include predictive or power-dialer capabilities and CRM integration to support sales and appointment setting, reflecting typical Call Center functional components. The CallTools implementation is described at the account level, and standard automation such as call-list management, agent desktop workflows, call routing, and real-time call dispositioning are logical elements of the deployed configuration.
Integrations are inferred to center on CRM synchronization and click-to-call workflows to enable lead handoff between inside-sales and field agents, with data synchronization for contact records and call outcomes. Operational coverage is focused on inside-sales and lead follow-up operations across the United States, supporting appointment setting and outbound prospecting for real-estate transactions.
Governance and process changes are inferred to include centralizing outbound calling workflows, establishing call cadence and script governance, and implementing agent queueing and monitoring for consistent follow-up. The narrative is based on a vendor-level customer listing rather than a dedicated case study, and module-level details are presented as inferred functional patterns consistent with CallTools and the Call Center category.
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Myoutdesk.com | Construction and Real Estate | 2 | $1M | United States | CallTools | CallTools | Call Center | 2024 | n/a |
In 2024, Myoutdesk.com implemented CallTools as a Call Center application to support virtual-assistant-driven outbound calling and CRM-facing phone operations in the United States. The implementation is described in vendor-intel listings and appears oriented toward SaaS-hosted outbound dialing workflows, lead management, and phone operations that surface lead context to virtual assistants.
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Real Estate Project Solutions | Professional Services | 50 | $8M | United States | CallTools | CallTools | Call Center | 2020 | n/a |
In 2020, Real Estate Project Solutions deployed CallTools as its outbound dialer for inside-sales and appointment-setting campaigns in the United States. The Call Center application CallTools is explicitly listed in agent job records as the provided dialer supporting those campaigns.
Module usage centered on outbound and power-dialer workflows for sales and appointment setting, with sales and CRM-oriented call handling recorded in employee profiles and therefore inferred rather than from a formal vendor case study. CallTools is described in those profiles as the operational dialer used by agents to manage outbound call lists and disposition workflows.
Operational scope was focused on inside-sales teams running appointment-setting programs in the U.S., where agent job records specify daily appointment booking targets of 1 to 2 appointments per day. The deployment narrative is centered on agent-facing dialer configuration tied to sales workflows across the company rather than a broad cross-functional rollout.
Governance and process control are visible through role descriptions and job records that assign appointment-setting responsibilities to agents, indicating a workflow-driven adoption model aligned to sales and appointment-setting functions. Documentation of the implementation is derived from employee profiles rather than a formal vendor case study, limiting visibility into technical architecture and broader integrations.
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