Expeditors
Sterling Plaza 2 3rd Floor 3545 Factoria Blvd. SE,
Bellevue, 98006, WA,
United States
Bellevue, 98006, WA,
United States
1 206-674-3400
Transportation
Expeditors Technographics
Expeditors Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Expeditors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19666 Expeditors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Expeditors has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Ceridian Dayforce HCM for Core HR in 2018, Hubspot Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Expeditors is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Expeditors revenues, which have grown to $10.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Expeditors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Expeditors Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Expeditors implemented Oracle E-Business Suite as its ERP Financial application. The initial engagement focused on supporting distribution and transportation business functions, aligning financial processes with operational order and warehouse workflows.
Implementation scope included Order Management, Configuration, Inventory, Purchase Order, i-Procurement and Warehouse Management System functional modules within Oracle E-Business Suite R12, with configuration, business process mapping and end to end testing conducted as core activities. Teams performed baseline speed testing for WMS functions, validated ERP process flows across distribution centers, and authored standard operating procedures to govern warehouse and outbound receiving operations.
The rollout integrated with existing transportation and order systems, explicitly including Blue Yonder TMS for load execution and monitoring, and Manhattan OMS where data attributes from ATG were documented to preserve order lifecycle visibility. An Oracle database was used as a data warehouse, with schema management tasks for tables, indexes and materialized views, and efforts to consolidate data from multiple sources into data marts and a warehouse environment hosted on Azure.
Program governance combined daily operational monitoring, weekly executive recaps and ongoing user support, with Agile delivery practices applied to the data warehouse and ERP configuration work. Business analysts identified process deficiencies and implemented technology driven solutions to reduce human related errors, acted as liaisons between operations and development, and maintained operational ownership of testing, validation and post implementation support for Oracle E-Business Suite.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Expeditors implemented Ceridian Dayforce HCM as its Core HR system. The deployment centralized employee master records and benefits administration for an organization of roughly 19,666 employees and a benefits population exceeding 15,000 lives, with benefits administration activity covering more than 35 states. Internal HRIS and benefits leadership served as implementation leads during the rollout, embedding Ceridian Dayforce HCM into core HR operations.
Ceridian Dayforce HCM configuration emphasized benefits administration modules, ACA and 1095-C reporting workflows, COBRA and ERISA compliance handling, and billing and eligibility management. The implementation incorporated HRIS case management capabilities to track issues, maintain functional operations, and support renewals across health, dental, vision, stop loss and other plans. These functional workflows supported centralized vendor relationship processes and benefit renewal analysis performed by the internal benefits team.
Operational coverage included Employee Relations and Benefits teams, with system use spanning enrollment, eligibility maintenance, billing reconciliation, and compliance reporting for group health, short and long term disability, HSA and DC FSA accounts, voluntary products, commuter benefits, long term care and a 401k plan. Ceridian Dayforce HCM served as the Core HR platform to institutionalize administrative controls and day to day benefits processing. The system was instrumental in standardizing 1095-C auditing and PPACA administration across the covered states.
Governance adjustments emphasized HRIS case management, centralized vendor oversight, and designated benefits leads managing direct reports to sustain system configuration and compliance. Internal teams continued to own policy administration, communications, and daily benefits program operations through the Ceridian Dayforce HCM environment.
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Employee Experience | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Expeditors deployed Hubspot Live Chat under the Chatbots and Conversational AI category on its public website. The deployment used HubSpot's cloud-hosted web chat widget embedded across site pages to provide real-time conversational entry points for external visitors and prospective customers.
Configuration emphasized conversational routing and live agent escalation, applying standard Chatbots and Conversational AI capabilities such as session-based chat widgets, canned responses, and transcript capture to support customer engagement and sales inquiry handling. Operational ownership aligned with digital engagement and customer service teams who managed chat availability, message templates, and escalation workflows, with centralized configuration maintained within the Hubspot Live Chat application and progressive activation across prioritized site sections.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2025 | 2025 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2017 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Expeditors
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Expeditors Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Expeditors Technographics
Expeditors is a Transportation organization based in United States,
with around 19666 employees and annual revenues of $10.60 billion.
Expeditors operates a diverse technology stack with applications such as
Oracle E-Business Suite, Ceridian Dayforce HCM and Hubspot Live Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Expeditors has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Dayforce and HubSpot.
Expeditors recently adopted applications including
Icertis Contract Intelligence in 2025, Zoominfo Platform in 2023 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Expeditors’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Expeditors’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Expeditors technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.