Experian Health
475 Anton Blvd.,
Costa Mesa, 92626, CA,
United States
Costa Mesa, 92626, CA,
United States
1 714-830-5700
Healthcare
Experian Health Technographics
Experian Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Experian Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 780 Experian Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Experian Health has purchased the following applications: Alida Voice of Employee for Employee Experience in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Experian Health is running and its propensity to invest more and deepen its relationship with Alida , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Experian Health revenues, which have grown to $134.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Experian Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Experian Health Tech Stack and Enterprise Applications
Experian Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alida | Legacy | Alida Voice of Employee | Employee Experience | HCM | n/a | 2020 | 2020 |
In 2020, Experian Health deployed Alida Voice of Employee to capture both voice of customer and voice of employee signals during the COVID-19 pandemic. Alida Voice of Employee, categorized as Voice of Employee, was used to collect structured survey data and qualitative feedback to inform pandemic response planning for healthcare customers and Experian Health staff.
The implementation leveraged an Alida Sparq insight community to run targeted surveys and dialogues, prioritizing pain point exploration among revenue cycle and patient access professionals and employees across the country. Functional capabilities centered on continuous survey orchestration, community engagement, thematic analysis, and the generation of actionable insight briefs to guide product and support workstreams.
Operational coverage extended across customer-facing teams and internal employee communications, with outputs directed to product, customer success, and leadership channels. The program emphasized frequent two-way communication, surfacing needs for product resources and leadership updates, and informing the development of new tools and customer resources.
Governance adopted a feedback to action workflow where survey findings were translated into initiatives and regular leadership communications, reinforcing empathy-led engagement. Respondents consistently reported appreciation for the support derived from initiatives developed from Alida Voice of Employee survey results, and insights were used to shape experiments and resource allocation for customer and employee-facing efforts.
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Experian Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Experian Health deployed Adobe Connect for Audio Video and Web Conferencing on its public website. The deployment established Adobe Connect as the primary web conferencing endpoint for web-based meetings, virtual demonstrations, and customer webinars accessed directly from site pages.
The implementation leveraged standard Audio Video and Web Conferencing capabilities such as persistent virtual meeting rooms, host controls, screen sharing, multimedia playback and session recording to support synchronous customer interactions and internal training. Configuration focused on session templates, role-based host and presenter permissions, and archived recordings for on-demand access, reflecting common functional modules for the category.
Experian Health uses Adobe Connect for Audio Video and Web Conferencing to support online customer engagement and staff collaboration via embedded meeting sessions and direct join links on the website. Governance emphasized administrative control of meeting templates, content management for recorded sessions, and role-based access to align conferencing workflows with existing customer-facing and operational processes.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Experian Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Experian Health implemented DocuSign eSignature as a Digital Signing solution on its website. The deployment embeds DocuSign eSignature into web-facing document flows to capture signatures and consent during online patient interactions and administrative form submission. Implementation scope is centered on public web pages and customer-facing document delivery rather than back-office desktop tools.
Configuration leverages DocuSign eSignature functional modules such as templated documents, signing ceremonies, authentication options, and audit trail reporting, with web-embedded signing invoked through DocuSign APIs or hosted signing flows. Operational governance focuses on centralized template management, role-based access to signature workflows, and standardized certificate retention to align with healthcare documentation controls. The implementation ties Experian Health DocuSign eSignature Digital Signing to business functions including patient intake, consent management, and administrative contract handling.
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Web Content Management | Content Management |
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2013 | 2013 |
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Experian Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2010 | 2010 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Experian Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Experian Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Experian Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Experian Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Experian Health
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Experian Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Experian Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Experian Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Experian Health Technographics
Experian Health is a Healthcare organization based in United States,
with around 780 employees and annual revenues of $134.0 million.
Experian Health operates a diverse technology stack with applications such as
Alida Voice of Employee, Adobe Connect and DocuSign eSignature,
covering areas like Employee Experience, Audio Video and Web Conferencing and Digital Signing.
Experian Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Alida, Adobe Systems and DocuSign.
Experian Health recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Dynatrace APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Experian Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Experian Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Experian Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.