Franklin, 37067, TN,
United States
Experian Health United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Experian Health United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Experian Health United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Experian Health United States has purchased the following applications: Alida Voice of Employee for Employee Experience in 2020, Qualtrics CustomerXM for Customer Experience in 2015, Verizon Hosting for Application Hosting and Computing Services in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Experian Health United States is running and its propensity to invest more and deepen its relationship with Alida , Qualtrics , Verizon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Experian Health United States revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Experian Health United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alida | Legacy | Alida Voice of Employee | Employee Experience | HCM | n/a | 2020 | 2020 |
In 2020, Experian Health implemented Alida Voice of Employee, Category: , to establish an Innovation Studio insight community that collected both client VoC and employee VoE feedback. The Alida Voice of Employee deployment centralized microsurveys, embedded listening posts and video interviews into a single insight community to surface in the moment employee and user needs.
The implementation configured functional modules for continuous listening, ad hoc microsurvey campaigns and qualitative video interview capture, aligning data collection to product backlog and communications decision points. Alida Voice of Employee was used to capture rapid feedback loops and prioritize product and communications workstreams during the pandemic response.
Operational coverage focused on HR and product teams in the United States, with the Innovation Studio serving as the primary source of both client and employee signals. The solution collected VoC and VoE in a unified community to inform product priorities and internal communications, accelerating decision making across those business functions.
Governance emphasized embedded listening posts and iterative survey cadences linked to product and communications workflows, enabling stakeholders to act on in the moment inputs. Outcomes reported from the program included a 37% increase in employee engagement and a 16 point improvement in NPS.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verizon | Legacy | Verizon Hosting | Application Hosting and Computing Services | IaaS | n/a | 2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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