EyeBuyDirect
177 E Colorado Blvd,
Pasadena, 91105, CA,
United States
Pasadena, 91105, CA,
United States
1 855-393-2891
Retail
EyeBuyDirect Technographics
EyeBuyDirect Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EyeBuyDirect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 EyeBuyDirect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EyeBuyDirect has purchased the following applications: Amazon Pay for Payment Processing in 2017, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EyeBuyDirect is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , PayPal , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EyeBuyDirect revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EyeBuyDirect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EyeBuyDirect Tech Stack and Enterprise Applications
EyeBuyDirect ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, EyeBuyDirect implemented Amazon Pay on its public website. The integration uses Amazon Pay from Amazon Web Services AWS to provide Payment Processing for the companys e-commerce checkout, enabling customers to complete purchases using their Amazon account credentials.
The Amazon Pay implementation is configured to support Payment Processing workflows typical for online retailers, including buyer authentication with Amazon credentials, tokenized payment instrument handling, and authorization and settlement transaction flows. Technically the deployment integrates directly with the EyeBuyDirect storefront checkout and order capture processes, linking front-end checkout pages to back-end order processing and payment authorization endpoints on the website. Operational scope is the EyeBuyDirect web storefront in the United States, and the change impacts e-commerce, payments, and customer checkout functions.
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Payment Processing | ERP |
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2020 | 2020 |
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EyeBuyDirect AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011 EyeBuyDirect implemented LivePerson Conversational Cloud on its website. EyeBuyDirect deployed LivePerson Conversational Cloud as a Chatbots and Conversational AI solution to provide onsite conversational engagement for customer support and ecommerce interaction.
The LivePerson Conversational Cloud deployment emphasizes core conversational capabilities common to the Chatbots and Conversational AI category, including automated messaging, intent classification and routing, prebuilt conversational flows, session management, live agent handoff, and reporting and analytics. Configuration and conversation design focus on handling product guidance, order related inquiries, and basic support intents through scripted and machine learned dialogs.
Operational ownership is positioned with customer support and ecommerce teams, with ongoing bot training and conversation governance to manage intent models and escalation rules. Source notes identify the implementation as embedded on the customer facing storefront, and documentation does not enumerate backend system integrations or implementation partners.
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EyeBuyDirect Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 EyeBuyDirect deployed Cisco Webex Meetings on its public website to provide browser-based audio and video conferencing for customer engagement and remote collaboration. The deployment places Cisco Webex Meetings as a web-embedded conferencing layer that enables click-to-join sessions and hosted meeting rooms accessible from the storefront.
Configuration centers on core Audio Video and Web Conferencing capabilities, including real-time video and audio, screen sharing, meeting scheduling, and host controls. Cisco Webex Meetings is used to manage session initiation, participant admission, and in-meeting moderation, consistent with standard conferencing workflows for customer consultations and internal meetings.
Operational scope covers customer support, sales consultations, and internal collaboration across EyeBuyDirect corporate teams in the United States, with administrative governance executed through Webex administrative controls for host provisioning, meeting access policies, and role-based moderation. The implementation emphasizes browser-based join flows to reduce client installation friction and to centralize conferencing controls within the existing website experience.
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Collaboration | Collaboration |
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2011 | 2011 |
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EyeBuyDirect Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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EyeBuyDirect eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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EyeBuyDirect CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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EyeBuyDirect ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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EyeBuyDirect PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2022 | 2022 |
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EyeBuyDirect PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2012 | 2012 |
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EyeBuyDirect IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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EyeBuyDirect CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at EyeBuyDirect
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by EyeBuyDirect Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EyeBuyDirect IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EyeBuyDirect digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD EyeBuyDirect Technographics
EyeBuyDirect is a Retail organization based in United States,
with around 110 employees and annual revenues of $15.0 million.
EyeBuyDirect operates a diverse technology stack with applications such as
Amazon Pay, LivePerson Conversational Cloud and Cisco Webex Meetings,
covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
EyeBuyDirect has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), LivePerson and Cisco Systems.
EyeBuyDirect recently adopted applications including
Microsoft Clarity in 2022, Cosium in 2022 and Postie in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EyeBuyDirect’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EyeBuyDirect’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EyeBuyDirect technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.