AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Faber International Tech Stack and Enterprise Applications

Faber International AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Watermelon Legacy Watermelon AI Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022 Faber International deployed Watermelon AI on its website to automate front-line customer interactions and manage web-based inquiries. Faber International implemented Watermelon AI, a Chatbots and Conversational AI solution, to deliver a web chat widget for common question handling, visitor routing and contact intent capture tied to pre-sales and customer service use cases. The implementation focused on configuring conversational flows, a maintained knowledge base, intent recognition models and escalation triggers to human agents for complex cases. Operational responsibility was organized around customer service and marketing for content updates and governance, with the deployment scoped to the company website and sized to a 30-employee distribution organization. Watermelon AI was instrumented for conversation analytics and iterative flow tuning to support ongoing maintenance and governance.
Faber International Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Faber International deployed Microsoft 365 to establish a unified Collaboration platform. The Netherlands based distribution company with about 30 employees surfaces Microsoft 365 signals on its public website, indicating active tenant services and cloud hosted collaboration tooling. The deployment targeted consolidation of email, file storage, and team communication across the organization. Configuration aligns with standard Microsoft 365 capabilities, including Exchange Online for email, SharePoint Online for document libraries and intranet, OneDrive for Business for personal file sync, and Microsoft Teams for chat and meetings, consistent with the Collaboration category. Administration appears organized around a single Microsoft tenant with role based user provisioning, administrative accounts, and governance controls for content and access management across sales, logistics and back office functions. The implementation narrative centers on platform level collaboration services rather than bespoke integrations or custom on premises components.
Faber International CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2022 2022
In 2022, Faber International implemented Hotjar on its public website to collect behavioral analytics and on-site feedback as part of its Customer Experience tooling. The deployment uses a client-side Hotjar JavaScript snippet embedded in web pages to enable session recordings, heatmaps, and funnel analysis, aligning with Customer Experience functions. Configuration emphasized standard Hotjar capabilities including session replay, heatmaps, click and scroll tracking, and on-site surveys to surface usability issues and capture direct visitor feedback. Operational ownership is concentrated in marketing and e-commerce workflows, with data intended to inform product listing decisions and customer support interactions, and the rollout was scoped to the public website as a standalone client-side analytics layer.
Tag Management CRM 2022 2022
Faber International TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
Faber International IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Faber International CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Faber International

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Faber International Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Faber International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Faber International digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Faber International Technographics
Faber International is a Distribution organization based in Netherlands, with around 30 employees and annual revenues of $3.0 million.
Faber International operates a diverse technology stack with applications such as Watermelon AI, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Faber International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Watermelon, Microsoft and Contentsquare.
Faber International recently adopted applications including Watermelon AI in 2022, Hotjar in 2022 and Google Tag Manager in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Faber International’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Faber International’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Faber International technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.