AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

FACEIT Tech Stack and Enterprise Applications

FACEIT ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP n/a 2013 2013
In 2013, FACEIT implemented Stripe Payments. The Stripe Payments implementation is used on FACEIT's website to support online checkout and card acceptance as part of its Payment Processing stack. Architecturally the integration follows client-side tokenization and server-side payment processing, reducing onsite PCI scope while enabling authorization and capture workflows. Functional capabilities implemented include checkout payment capture, card tokenization, and billing orchestration for customer transactions, with operational ownership shared across product, finance, and operations teams. Governance emphasizes payment reconciliation, transaction reporting, and fraud controls within the Payment Processing environment, positioning Stripe Payments as the centralized online payment layer for FACEIT's web services.
FACEIT AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, FACEIT implemented LiveChat as a website-embedded conversational layer. The deployment uses LiveChat to provide real-time customer messaging aligned with the Chatbots and Conversational AI category and to support site-based user interactions on FACEIT.com. Configuration centered on standard Chatbots and Conversational AI capabilities available in LiveChat, including front-end chat widget deployment, session capture and history, scripted responses, and agent-facing routing and message management. Operational scope focused on web-based customer support and community engagement workflows, with governance implemented through chat controls and scripted response workflows to align site messaging with support processes.
FACEIT Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, FACEIT implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. FACEIT is a United Kingdom based professional services company with approximately 80 employees, and the deployment established Google Workspace as the core environment for corporate email, calendaring, and document collaboration across the organization. The Google Workspace (Formerly Google G-Suite) implementation centers on standard Collaboration capabilities, including Gmail for mail, Calendar for scheduling, Google Drive for file storage, and Docs, Sheets and Slides for document coauthoring, with the Admin console used for user provisioning, group management and administrative controls. Operational governance emphasizes identity and access management workflows and centralized administrative policy configuration to manage users and devices, supporting corporate communications and productivity functions across FACEIT’s teams.
FACEIT Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2022 2022
FACEIT CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2021 2021
Customer Support CRM 2016 2016
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
FACEIT PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2015 2015
FACEIT PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
FACEIT IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at FACEIT

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by FACEIT Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FACEIT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FACEIT digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FACEIT Technographics
FACEIT is a Professional Services organization based in United Kingdom, with around 80 employees and annual revenues of $10.0 million.
FACEIT operates a diverse technology stack with applications such as Stripe Payments, LiveChat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
FACEIT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, LiveChat, Inc. and Google.
FACEIT recently adopted applications including DocuSign eSignature in 2022, Pipedrive CRM in 2021 and PubMatic in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FACEIT’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates FACEIT’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FACEIT technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.