FactoryMation, LLC
160 Bluffs Court,
Canton, 30114, GA,
United States
Canton, 30114, GA,
United States
1 800-972-0436
Consumer Packaged Goods
FactoryMation, LLC Technographics
FactoryMation, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FactoryMation, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 FactoryMation, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FactoryMation, LLC has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2020, Searchspring Product Recommendations for Personalization and Product Recommendations in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FactoryMation, LLC is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Searchspring or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FactoryMation, LLC revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FactoryMation, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FactoryMation, LLC Tech Stack and Enterprise Applications
FactoryMation, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, FactoryMation, LLC deployed LiveChat on its public website. The implementation uses LiveChat as a Chatbots and Conversational AI solution to provide real time on site chat for customer support and sales inquiries. FactoryMation is a 20 person consumer packaged goods company in the United States, and the deployment is focused on the company website for direct customer engagement.
Configuration centers on the LiveChat web widget and agent console, with category typical capabilities such as canned responses, chat routing rules, visitor tracking, and transcript capture implemented to support small team operations. Operational ownership is aligned to customer support and sales functions, with administrative controls used to manage availability hours, message templates, and chat history retention. The implementation reflects a lightweight hosted SaaS model that minimizes on premises infrastructure and enables the company to update LiveChat configuration through the vendor portal.
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FactoryMation, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, FactoryMation, LLC implemented Microsoft 365. Microsoft 365 is deployed as the primary Collaboration platform for the company, supporting core team communication and document workstreams for a 20 person Consumer Packaged Goods organization.
The deployment leverages Microsoft 365 collaboration capabilities commonly used by small businesses, including cloud email and calendaring, real time chat and meetings, and cloud file storage and sharing. Microsoft 365 services such as Exchange Online, Microsoft Teams, OneDrive, and SharePoint are consistent with the Collaboration category and align with standard functional workflows for internal communications and shared document management.
Microsoft 365 is referenced on FactoryMation’s public website, indicating the company uses Microsoft 365 tooling in external facing contexts or for embedded collaboration links. Operational coverage is company wide, spanning product, operations, and customer engagement activities, with a compact administrative model appropriate for an organization of this size.
Governance and rollout follow a small team pattern, using Microsoft 365 administrative controls and built in identity management to provision users, set sharing policies, and configure basic security settings. The implementation narrative centers on Microsoft 365 as the central Collaboration platform for FactoryMation, LLC, with governance scaled to a 20 person operational footprint.
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FactoryMation, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Searchspring | Legacy | Searchspring Product Recommendations | Personalization and Product Recommendations | eCommerce | n/a | 2019 | 2019 |
In 2019, FactoryMation, LLC implemented Searchspring Product Recommendations, deploying Searchspring Product Recommendations on its public website. The deployment is categorized as Personalization and Product Recommendations and targets on-site product discovery for the company's consumer packaged goods storefront. The implementation included front-end recommendation widget deployment and configuration of algorithmic recommendation feeds to surface contextually relevant products.
Searchspring Product Recommendations was configured to deliver related product, upsell and cross-sell suggestions via site-embedded widgets, combined with rule-based merchandising controls to tune recommendation outputs. The solution was integrated with the website product catalog and front-end templates to ensure contextual placement of recommendations, with governance managed through e-commerce merchandising workflows rather than broad enterprise integration. Operational scope was limited to the customer-facing website and impacted e-commerce merchandising and product discovery functions.
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FactoryMation, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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FactoryMation, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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FactoryMation, LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at FactoryMation, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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President | CXO | Finance | |
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Operations Manager | Manager | Finance | |
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Business Development Manager | Manager | Sales | |
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Apps Being Evaluated by FactoryMation, LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FactoryMation, LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FactoryMation, LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD FactoryMation, LLC Technographics
FactoryMation, LLC is a Consumer Packaged Goods organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
FactoryMation, LLC operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Searchspring Product Recommendations,
covering areas like Chatbots and Conversational AI, Collaboration and Personalization and Product Recommendations.
FactoryMation, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Searchspring.
FactoryMation, LLC recently adopted applications including
Oracle NetSuite CRM in 2021, Microsoft 365 in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FactoryMation, LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FactoryMation, LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FactoryMation, LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.