Fairfax, 22035, VA,
United States
Fairfax County, VA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fairfax County, VA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22321 Fairfax County, VA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fairfax County, VA has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021, Crazy Egg for Marketing Analytics in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fairfax County, VA is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fairfax County, VA revenues, which have grown to $5.97 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fairfax County, VA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Fairfax County, VA deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and embedded Cisco Webex Meetings on the county website to support public-facing virtual meetings. The deployment positioned Webex Meetings as the county platform for live public hearings and virtual engagement while also supporting departmental collaboration across county agencies. The architecture reflects a centrally provisioned, cloud-hosted conferencing model managed by county IT, with sessions initiated from the public website and internal scheduling workflows.
The implementation delivered standard Audio Video and Web Conferencing capabilities including audio, video, screen sharing, meeting recording, and attendee management consistent with category expectations. Administrative controls and access governance were administered by county IT to manage public meeting access and account provisioning across departments. The configuration indicates a single vendor Cisco Webex Meetings footprint providing both public engagement and internal collaboration capability for Fairfax County.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Fairfax County, VA deployed DocuSign eSignature to enable Digital Signing on its public website. The county configured DocuSign eSignature as the Digital Signing mechanism for online document execution and citizen facing transactions hosted on fairfaxcounty.gov.
The implementation centered on standard eSignature capabilities including embedded signing experiences for web forms, preconfigured templates for recurring document types, envelope routing and signer sequencing workflows, and an auditable signing trail. DocuSign eSignature was configured to support authentication options and consent capture consistent with government record requirements.
Operational coverage is focused on the county website as the primary surface for external users and constituents submitting and signing documents. The deployment supports public facing workflows across the web properties that publish transactional forms, consolidating signature capture into a single Digital Signing service.
Governance was structured around administrative controls in DocuSign eSignature for template management, envelope administration, user permissions and audit log retention, aligning document lifecycle controls with county records processes. The approach emphasizes standardized workflows and centralized signature policy enforcement while preserving web embedded signing for improved citizen usability.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2011 | 2011 |
In 2011, Fairfax County, VA implemented Crazy Egg on its public-facing website. Crazy Egg is configured as a Marketing Analytics application to capture on-page user behavior across the fairfaxcounty.gov domain.
The deployment leverages Crazy Egg behavioral analytics features including heatmaps, click tracking, scroll maps, session recordings and periodic snapshot reports to visualize engagement on content and service pages. Crazy Egg instrumentation is applied at the page level with snapshot cadence and reporting tailored to high-traffic informational pages and constituent service workflows.
Operational ownership rests with the county digital services and web analytics staff, who manage tag placement, snapshot scheduling and reporting access. Governance practices include exclusion of authenticated or sensitive workflows from instrumentation and configuration choices aligned with public sector privacy expectations, ensuring data collection focuses on public content and user experience analysis.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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VPN | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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