Niagara Falls, L2G 3W6, ON,
Canada
Fallsview Group Technographics
Fallsview Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fallsview Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Fallsview Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fallsview Group has purchased the following applications: GuestServe Booking for Reservation and Booking Management in 2008, Rocket.chat for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fallsview Group is running and its propensity to invest more and deepen its relationship with GuestServe , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fallsview Group revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fallsview Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fallsview Group Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GuestServe | Legacy | GuestServe Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Fallsview Group deployed GuestServe Booking, adopting GuestServe Booking as its Reservation and Booking Management solution on the company website to handle customer-facing online reservations for its leisure and hospitality operations in Canada. The implementation focused on embedding the booking engine into the public site to capture reservations and enable direct customer self-service bookings.
Configuration centered on core booking engine capabilities typical of the Reservation and Booking Management category, including availability and inventory management, rate presentation, and reservation lifecycle orchestration. GuestServe Booking was configured to surface property inventory, collect booking details, validate dates and rates, and issue confirmations, supporting standard search and book workflows and reservation status tracking for operational teams.
Operational ownership aligned with reservations and e-commerce functions, with the system servicing online channels from the Fallsview Group website and supporting centralized booking workflows across its Canadian properties. Governance emphasized booking workflow configuration and web content control, with change control over rate and availability rules to maintain booking consistency and manage online inventory.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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|
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Collaboration | Collaboration |
|
2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
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|
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Transactional Email | PaaS |
|
2022 | 2022 |
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Transactional Email | PaaS |
|
2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Fallsview Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fallsview Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||