List of GuestServe Booking Customers
Catharines, L2R 7E1, ON,
Canada
Since 2010, our global team of researchers has been studying GuestServe Booking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GuestServe Booking for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GuestServe Booking for Reservation and Booking Management include: Fallsview Group, a Canada based Leisure and Hospitality organisation with 3000 employees and revenues of $800.0 million, Ramada By Wyndham Niagara Falls, a Canada based Leisure and Hospitality organisation with 75 employees and revenues of $6.0 million, Vineyard Villa, a Canada based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million, Serendipity Bed And Breakfast, a Canada based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using GuestServe Booking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GuestServe Booking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fallsview Group | Leisure and Hospitality | 3000 | $800M | Canada | GuestServe | GuestServe Booking | Reservation and Booking Management | 2008 | n/a |
In 2008, Fallsview Group deployed GuestServe Booking, adopting GuestServe Booking as its Reservation and Booking Management solution on the company website to handle customer-facing online reservations for its leisure and hospitality operations in Canada. The implementation focused on embedding the booking engine into the public site to capture reservations and enable direct customer self-service bookings.
Configuration centered on core booking engine capabilities typical of the Reservation and Booking Management category, including availability and inventory management, rate presentation, and reservation lifecycle orchestration. GuestServe Booking was configured to surface property inventory, collect booking details, validate dates and rates, and issue confirmations, supporting standard search and book workflows and reservation status tracking for operational teams.
Operational ownership aligned with reservations and e-commerce functions, with the system servicing online channels from the Fallsview Group website and supporting centralized booking workflows across its Canadian properties. Governance emphasized booking workflow configuration and web content control, with change control over rate and availability rules to maintain booking consistency and manage online inventory.
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Ramada By Wyndham Niagara Falls | Leisure and Hospitality | 75 | $6M | Canada | GuestServe | GuestServe Booking | Reservation and Booking Management | 2013 | n/a |
In 2013, Ramada By Wyndham Niagara Falls implemented GuestServe Booking, deploying GuestServe Booking as the property's online booking engine. The work focused on Reservation and Booking Management to enable direct bookings through the hotel website and to centralize the web channel for reservation capture.
GuestServe Booking was embedded on the hotel website to surface real-time availability and support a calendar-based booking flow, rate plan and restriction controls, reservation capture, and automated confirmation messaging. Configuration emphasized property-level inventory controls and room-type mapping appropriate for a 75 employee leisure and hospitality operation, aligning online rates and allotments with on-property availability.
The deployment integrated the GuestServe Booking application directly into the public website and into operational workflows used by front desk and reservations teams, consolidating direct-booking traffic for the property. Governance centered on reservations and front desk ownership for rate updates and availability management, with documented processes for accepting and reconciling web-sourced reservations within daily operations.
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Serendipity Bed And Breakfast | Leisure and Hospitality | 10 | $1M | Canada | GuestServe | GuestServe Booking | Reservation and Booking Management | 2016 | n/a |
In 2016 Serendipity Bed And Breakfast implemented GuestServe Booking as its Reservation and Booking Management solution to manage the inn's reservations, booking calendar, CRM and direct guest payments. The property's public site lists Website Design by GuestServe Inc, indicating the booking calendar and online booking flows are delivered through GuestServe's web components. Functional capabilities configured include a central reservation calendar, reservation management workflows, guest contact and CRM record capture, and integrated direct payment processing for guest transactions.
Deployment and operational coverage centered on the single Niagara on the Lake property in Ontario, Canada, with business functions using the system including reservations, front desk operations and owner managed guest communications. The implementation follows a hosted application model delivered alongside the property's website, integrating web booking UI and payment processing into day to day reservation operations. Governance emphasized centralized booking control and calendar hygiene, and the rollout focused on training operational staff and the owner to maintain reservation and guest data integrity.
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Leisure and Hospitality | 10 | $1M | Canada | GuestServe | GuestServe Booking | Reservation and Booking Management | 2012 | n/a |
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Buyer Intent: Companies Evaluating GuestServe Booking
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