Champaign, 61821, IL,
United States
Famila Dental Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Famila Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Famila Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Famila Dental has purchased the following applications: RevenueWell AI Virtual Assistant for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018, RevenueWell Marketing Platform for Marketing Automation in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Famila Dental is running and its propensity to invest more and deepen its relationship with Revenuewell , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Famila Dental revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Famila Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Revenuewell | Legacy | RevenueWell AI Virtual Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Famila Dental implemented RevenueWell AI Virtual Assistant in the Chatbots and Conversational AI category to centralize patient engagement across its United States dental service organization of 42 practices. The rollout prioritized appointment confirmations, outbound patient outreach, and targeted reactivation campaigns tied to the group’s CRM and patient communications processes.
RevenueWell AI Virtual Assistant was configured to support conversational appointment confirmation workflows, automated reactivation campaign templates, and an AI receptionist style virtual assistant for inbound patient interactions. Configuration emphasized template-driven messaging, automated campaign triggers, and conversational routing to reduce manual front desk workload while maintaining marketing and patient communications control.
The implementation integrated with existing CRM-driven patient communications and marketing workflows, enabling campaigns to be launched from CRM signals and patient segmentation. Operational coverage explicitly included front desk scheduling workflows, marketing-led reactivation sequences, and centralized patient outreach across the multi-practice footprint in the United States.
Governance centered on centralized messaging templates, campaign approval workflows, and CRM-based tracking to maintain consistent patient communications and compliance. A documented outcome from the deployment was a single reactivation campaign that produced a reported one hundred thousand dollar lift, demonstrating measurable lift from the CRM and patient communications campaigns managed through RevenueWell AI Virtual Assistant.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Revenuewell | Legacy | RevenueWell Marketing Platform | Marketing Automation | CRM | n/a | 2022 | 2022 |
In 2022 Famila Dental implemented the RevenueWell Marketing Platform to centralize marketing and patient reactivation across its multi-state DSO headquartered in Schaumburg, Illinois. Famila Dental deployed the RevenueWell Marketing Platform as a Marketing Automation application to unify CRM and marketing functions for patient outreach and booking workflows.
The implementation configured centralized campaign management, patient reactivation workflows, templated email and SMS outreach, list segmentation, and automated follow-up sequences consistent with Marketing Automation capabilities. RevenueWell Marketing Platform was used to author and schedule campaigns, orchestrate multi-touch communications, and capture campaign analytics for performance monitoring.
Operational deployment extended to 33 practices for the Memorial Day reactivation, with corporate-controlled campaign templates and practice-level scheduling coordination to align intake and booking processes across sites. The platform consolidated CRM and marketing touchpoints to ensure consistent patient communications across the DSO footprint.
Governance emphasized centralized campaign control with practice-level execution rules to preserve brand consistency while allowing local appointment management. The Memorial Day reactivation campaign produced 632 booked visits and approximately $100,000 in incremental revenue from a single campaign, illustrating a direct operational outcome from the centralized Marketing Automation deployment.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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