AI Buyer Insights:

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

Family Residences and Essential Enterprises
Location
191 Bethpage-Sweet Hollow Road,
Old Bethpage, 11804, NY,
United States
Website
https://www.familyres.org/
Phone
1 516-870-1600
Artw industry
Non Profit
Employee
Revenue

Family Residences and Essential Enterprises Technographics

Family Residences and Essential Enterprises Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Family Residences and Essential Enterprises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Family Residences and Essential Enterprises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Family Residences and Essential Enterprises has purchased the following applications: Optimum HRIS for Core HR in 2014, Zoho Mail for Collaboration in 2018, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Family Residences and Essential Enterprises is running and its propensity to invest more and deepen its relationship with Optimum Solutions , Zoho Corp. , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Family Residences and Essential Enterprises revenues, which have grown to $113.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Family Residences and Essential Enterprises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Family Residences and Essential Enterprises Tech Stack and Enterprise Applications

Family Residences and Essential Enterprises HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Optimum Solutions Legacy Optimum HRIS Core HR HCM n/a 2014 2014
In 2014, Family Residences and Essential Enterprises implemented Optimum HRIS to centralize Core HR operations. The deployment established Optimum HRIS as the system of record for employee master data and personnel administration across the 2,500-person nonprofit. HR operations staff input data for all new and current employees into Optimum HRIS, maintaining personal demographics, employment status, job attributes, and onboarding records. The configuration emphasized Core HR capabilities such as centralized employee records, onboarding workflows, role-based access for HR administrators, and reporting with audit-trail functionality to support routine HR processing and compliance control.
Family Residences and Essential Enterprises Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Mail Collaboration Collaboration n/a 2018 2018
In 2018, Family Residences and Essential Enterprises deployed Zoho Mail as their organization-wide email hosting solution. Zoho Mail is identified on the Family Residences and Essential Enterprises website and is classified under the Collaboration Apps Category used by the nonprofit. The cloud-hosted Zoho Mail deployment provides corporate mailboxes and webmail access across the organization, supporting communications, IT administration, and core administrative functions. The implementation is surfaced on the public site to present contact email addresses and webmail links for staff and external stakeholders. Configuration aligns with standard Zoho Mail capabilities, including mailbox provisioning, group and shared mailboxes, SMTP and IMAP access, the webmail interface, and spam and security controls consistent with Collaboration functionality. The deployment also involves domain verification and DNS routing for reliable email delivery and authentication. Operational governance centers on centralized administration, mailbox lifecycle management, access controls, and email security policy enforcement applied to the organization domains. Administration and user provisioning workflows are implied by the site-level use of Zoho Mail and the need to manage staff mailboxes and web-facing contact points.
Family Residences and Essential Enterprises CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
In 2017 Family Residences and Essential Enterprises implemented Hotjar on their public website as a Customer Experience tool to capture user behavior and on-page feedback. The deployment used client-side instrumentation consistent with Hotjar implementation patterns, embedding the Hotjar script across site templates to enable page-level behavioral telemetry and qualitative feedback collection. Hotjar was configured to provide heatmaps, session recordings, conversion funnel observation, and on-site feedback widgets, aligning with common Customer Experience functional workflows for behavioral analytics and experience optimization. Operational ownership rested with web operations and digital marketing teams, who managed page tagging, access controls, and the rollout of surveys and recordings across content pages to support UX research and digital engagement initiatives.
Donor and Fundraising Management CRM 2021 2021
Marketing Automation CRM 2021 2021
Family Residences and Essential Enterprises IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Family Residences and Essential Enterprises CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Family Residences and Essential Enterprises

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Family Residences and Essential Enterprises Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Family Residences and Essential Enterprises IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Family Residences and Essential Enterprises digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Family Residences and Essential Enterprises Technographics
Family Residences and Essential Enterprises is a Non Profit organization based in United States, with around 2500 employees and annual revenues of $113.0 million.
Family Residences and Essential Enterprises operates a diverse technology stack with applications such as Optimum HRIS, Zoho Mail and Hotjar, covering areas like Core HR, Collaboration and Customer Experience.
Family Residences and Essential Enterprises has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Optimum Solutions, Zoho Corp. and Contentsquare.
Family Residences and Essential Enterprises recently adopted applications including Classy in 2021, Intuit Mailchimp in 2021 and Fastly in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Family Residences and Essential Enterprises’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Family Residences and Essential Enterprises’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Family Residences and Essential Enterprises technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.