FANUC Technographics
FANUC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FANUC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8256 FANUC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FANUC has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, xiQ ABM for Account Based Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FANUC is running and its propensity to invest more and deepen its relationship with Cisco Systems , xiQ , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FANUC revenues, which have grown to $4.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FANUC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FANUC Tech Stack and Enterprise Applications
FANUC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, FANUC implemented Cisco Webex Meetings for Audio Video and Web Conferencing. Cisco Webex Meetings is embedded on their public website to provide browser based meeting access for external customers and partners as well as to support internal collaboration across the business.
The deployment leverages core Cisco Webex Meetings capabilities including scheduled meetings, ad hoc video conferencing, screen sharing, session recording, and attendee management. Website integration enables browser join flows and meeting registration workflows to minimize friction for external participants.
Operational scope centers on corporate communications and customer engagement within FANUC's professional services organization, supporting both employee collaboration and customer facing sessions. Governance and access control are managed through IT provisioning and policy configuration to control meeting creation, recording retention, and participant permissions. Web embedding and public meeting pages are managed by the web team to align meeting access with customer support and event workflows.
FANUC Cisco Webex Meetings Audio Video and Web Conferencing is positioned to unify internal conferencing and external customer interactions, reflecting an integrated collaboration layer for the company. This implementation aligns the application with business functions in corporate communications and customer engagement.
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FANUC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| xiQ | Legacy | xiQ ABM | Account Based Marketing | CRM | n/a | 2018 | 2018 |
In 2018, FANUC deployed xiQ ABM to establish Account Based Marketing capabilities. The xiQ ABM deployment was provisioned as a cloud SaaS platform and configured to deliver account selection and segmentation, persona-based content orchestration, multi-channel engagement sequencing, and account engagement scoring. Configuration emphasized campaign orchestration workflows, templated content bundles, and analytics dashboards for account-level measurement.
Operational scope focused on marketing and sales functions, with the platform used to unify target account planning and coordinate program execution across corporate marketing and sales teams. Governance incorporated ABM program workflows, target account list stewardship, content approval paths, and sales and marketing service level agreements to operationalize engagement processes. The rollout emphasized phased adoption tied to priority account segments and standard operating procedures for campaign handoffs.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at FANUC
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Apps Being Evaluated by FANUC Executives
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