AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Fawry Tech Stack and Enterprise Applications

Fawry AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Fawry implemented LiveChat on its website, deploying the LiveChat application for customer facing messaging under the Chatbots and Conversational AI category. The deployment uses the vendor LiveChat, Inc., embedding a cloud hosted LiveChat chat widget on fawry.com to surface conversational interfaces for Egypt based customers and prospective users. Configuration emphasizes real time chat routing, agent console access, canned responses and session transcripts, reflecting standard Chatbots and Conversational AI functionality. Operational scope covers Fawry's website channels and its customer support teams in Egypt, with governance oriented around chat handling workflows, agent shift coverage and transcript retention to support case follow up.
Fawry Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Fawry deployed Cisco Webex Meetings. Fawry, an Egypt based banking and financial services company with approximately 200 employees, integrated Cisco Webex Meetings on their website as a front line web conferencing capability to support client interactions and internal remote meetings. Cisco Webex Meetings was provisioned as a cloud hosted Audio Video and Web Conferencing solution and implemented to provide browser join, scheduled meeting rooms, audio and video streams, screen sharing, participant management and meeting recording consistent with the category. The implementation emphasizes web embedded meeting links and public join flows on Fawry’s website, with administrator provisioning and meeting lifecycle controls used to govern access and scheduling for corporate collaboration and customer facing engagements.
Collaboration Collaboration 2017 2017
Fawry IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, Fawry deployed Microsoft Azure Cloud Services to provide Application Hosting and Computing Services for its public website and customer-facing digital channels. The implementation centers on Microsoft Azure Cloud Services as the primary hosting and compute platform for Fawry, reflecting a platform-first approach to running web applications for the Egypt-based payments and financial services business. The deployment consolidated web hosting and application compute, leveraging cloud-hosted compute instances and platform services, object storage for content and assets, content delivery and network services for internet scale, and cloud monitoring and logging for operational visibility. Microsoft Azure Cloud Services supports the Application Hosting and Computing Services needs by enabling layered application tiers, traffic distribution, and managed backup and recovery processes consistent with enterprise web hosting patterns. Operational ownership focused on web operations, application development, and security teams, with governance implemented through cloud access control, resource organization and role-based administration to separate duties between development and production. The architecture and operational model prioritized centralized hosting of Fawry website assets and services within Microsoft Azure Cloud Services, aligning the Application Hosting and Computing Services platform with the companys web operations and customer engagement functions.
Database Management IaaS 2017 2017
Fawry CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Threat Modeling CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Fawry

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fawry Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fawry IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fawry digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fawry Technographics
Fawry is a Banking and Financial Services organization based in Egypt, with around 200 employees and annual revenues of $24.0 million.
Fawry operates a diverse technology stack with applications such as LiveChat, Cisco Webex Meetings and Microsoft Azure Cloud Services, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application Hosting and Computing Services.
Fawry has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Cisco Systems and Microsoft.
Fawry recently adopted applications including Group-IB Threat Intelligence in 2023, Barracuda Email Security Gateway in 2020 and LiveChat in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fawry’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fawry’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fawry technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.