Woodland Hills, 91367, CA,
United States
Faye Business Systems Group Technographics
Faye Business Systems Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Faye Business Systems Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Faye Business Systems Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Faye Business Systems Group has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Faye Business Systems Group is running and its propensity to invest more and deepen its relationship with Visa , TeamSupport , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Faye Business Systems Group revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Faye Business Systems Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Faye Business Systems Group Tech Stack and Enterprise Applications
Faye Business Systems Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Faye Business Systems Group implemented Visa Authorize.Net. The deployment integrated Visa Authorize.Net as the Payment Processing gateway on the company website to manage customer card authorizations and online transaction capture.
Configuration emphasized online payment authorization, transaction capture, and tokenization workflows consistent with Payment Processing implementations, enabling secure handling of single payments and card on file scenarios. The implementation used website facing payment forms and API connectivity to route authorizations through Visa Authorize.Net while retaining order and billing workflows on the company site.
Operational scope covered finance and client services teams for invoicing and payment reconciliation, and the rollout was limited to the public website checkout and client facing payment entry points. Governance centered on payment acceptance policies and PCI aware controls to align online payment operations with standard payment security practices.
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Faye Business Systems Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Faye Business Systems Group deployed TeamSupport SnapEngage. TeamSupport SnapEngage is implemented as a web embedded chat widget on the Faye Business Systems Group public website, classified in the Chatbots and Conversational AI category.
The implementation centers on core Chatbots and Conversational AI capabilities, including real time chat interaction, visitor identification and routing, canned responses, transcript capture, and basic conversational reporting and analytics, consistent with the category's functional workflows. Operationally the deployment supports customer support and sales touchpoints across the United States, with internal support staff managing chat governance, canned message libraries, and escalation workflows into existing service channels.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Faye Business Systems Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Faye Business Systems Group implemented Microsoft 365 as its Collaboration platform. The cloud-hosted deployment of Microsoft 365 provides enterprise email and productivity services for the 70 employee professional services firm based in the United States.
The implementation surface includes Office 365 Mail for site email hosting as observed on the company website, indicating mailbox hosting, webmail access and calendaring delivered through Microsoft 365. Microsoft 365 is positioned to centralize core collaboration capabilities and productivity tooling across the organization.
Operational scope covers corporate IT and client-facing consulting teams, where Microsoft 365 supports email, document authoring, and shared storage workflows. Governance and operational posture reflect a SaaS model with cloud identity and centralized account management consistent with Collaboration category deployments.
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Faye Business Systems Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Faye Business Systems Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Faye Business Systems Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Faye Business Systems Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Faye Business Systems Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Faye Business Systems Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Faye Business Systems Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Faye Business Systems Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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