FBL Financial Group
5400 University Ave,
West Des Moines, 50266, IA,
United States
West Des Moines, 50266, IA,
United States
1 515-225-5400
Insurance
FBL Financial Group Technographics
FBL Financial Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FBL Financial Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 FBL Financial Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FBL Financial Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2019, Cornerstone HR Suite for Core HR in 2017, Duck Creek Claims for Insurance Claims Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FBL Financial Group is running and its propensity to invest more and deepen its relationship with SAP , Cornerstone OnDemand , Duck Creek Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FBL Financial Group revenues, which have grown to $770.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FBL Financial Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FBL Financial Group Tech Stack and Enterprise Applications
FBL Financial Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2019 | 2019 |
FBL Financial Group implemented SAP ERP ECC 6.0 in 2019 to support core ERP Financial operations and downstream EPM reporting. The implementation was managed alongside SAP BW and BPC administration responsibilities, with primary operational ownership for morning ETL processes and frontline support for more than 180 EPM and Analysis for Office users. SQL Server 2019 was the target database platform for platform upgrades and ongoing maintenance.
The team established a daily maintenance cycle that codified SAP best practices, which reduced the production database footprint by 480 GB. A focused BPC tax project consolidated 19 discrete tax reports into a single dynamic BPC report using Excel macros, and BPC input templates were designed to meet tax return reporting requirements. ABAP scripting was used to automate data retrieval from ECC transaction code fixed asset reports into BPC, aligning source system extracts with EPM input models.
Operational integration centered on SAP BW 7.x and BPC 10.x running on SQL Server 2019, with morning ETL orchestration and distribution of analytic outputs to Analysis for Office users. The implementation leveraged SAP BusinessObjects Web Intelligence distribution capabilities to shift reporting load away from underused SAP java stack servers, enabling infrastructure rationalization within the FINS Center of Excellence. Support scope explicitly covered EPM, BPC, BW, Analysis for Office, and fixed asset reporting flows tied to the SAP ERP ECC 6.0 environment.
Governance changes included formalizing the maintenance cadence, establishing frontline support processes for EPM users, and coordinating timely platform upgrades. The program executed coordinated upgrades of EPM and Analysis for Office, BPC 10.0 NW to BPC 10.1 NW, and BW 7.4 to BW 7.5 on the SQL Server 2019 database. These upgrade activities were performed in a controlled operational window and integrated into ongoing support responsibilities for the FINS COE.
Explicit outcomes documented from the engagement include a 480 GB reduction in database size and an infrastructure expense reduction of approximately 3,000 USD per year through removal of unused SAP java stack servers. Ongoing responsibilities maintained included resolving morning ETL failures and providing frontline support for the 180 plus EPM and Analysis for Office user community, preserving continuity between SAP ERP ECC 6.0, BW, and BPC systems.
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Expense Management | ERP |
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2020 | 2020 |
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FBL Financial Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone HR Suite | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, FBL Financial Group implemented Cornerstone HR Suite as its Core HR platform. The Cornerstone HR Suite was used to support human resources workflows, and is documented in employee internship activity showing use for new hire orientation and onboarding, conducting intake interviews to create job descriptions, scheduling candidate interviews, and posting job listings.
The deployment served Human Resources operations at FBL Financial Group, including activities at the West Des Moines, Iowa site, and impacted recruiting, talent acquisition and HR administration. Observed functional capabilities emphasize onboarding, applicant tracking and job posting workflows, interview scheduling and job description intake, consolidating core HR tasks within Cornerstone HR Suite and standardizing hiring and onboarding processes under the HRIS environment.
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FBL Financial Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | Accenture | 2015 | 2015 |
In 2015, Farm Bureau Financial Services implemented Duck Creek Claims as an Insurance Claims Management solution for its claims organization. Accenture led the implementation, configuring the application to support subrogation-focused workflows and centralized claims handling across the carrier.
The Duck Creek Claims deployment emphasized subrogation case management capabilities, including structured workflows for evidence collection, expert retention and investigation orchestration, negotiation tracking and arbitration docketing. The system was configured to manage attorney engagement and dispute resolution workflows, and to record recoveries and case-level financial outcomes tied to subrogation activity.
Operational ownership rested with the subrogation team and regional claims adjusters, with active use documented at the West Des Moines office at 5400 University Ave, West Des Moines, IA. Accenture’s role covered solution configuration and rollout coordination with claims operations, enabling Subrogation Specialist users to manage large caseloads within the Duck Creek Claims environment.
Governance and process changes included formalizing subrogation case handling and coaching regional adjusters on recovery workflows. The implementation supported management of 300 to 400 subrogation cases via Duck Creek Claims, supported arbitration filings and responses up to $100,000, and underpin recoveries reported in the organization’s subrogation practice ranging from $3 million to $6 million per year.
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Insurance ERP | ERP Services and Operations |
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2022 | 2022 |
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FBL Financial Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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FBL Financial Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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FBL Financial Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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FBL Financial Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2008 | 2009 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2014 | 2014 |
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FBL Financial Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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FBL Financial Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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FBL Financial Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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FBL Financial Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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FBL Financial Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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FBL Financial Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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FBL Financial Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at FBL Financial Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by FBL Financial Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FBL Financial Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FBL Financial Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD FBL Financial Group Technographics
FBL Financial Group is a Insurance organization based in United States,
with around 2200 employees and annual revenues of $770.0 million.
FBL Financial Group operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Cornerstone HR Suite and Duck Creek Claims,
covering areas like ERP Financial, Core HR and Insurance Claims Management.
FBL Financial Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cornerstone OnDemand and Duck Creek Technologies.
FBL Financial Group recently adopted applications including
Zoom in 2024, Duck Creek Reinsurance in 2022 and Microsoft Power BI in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FBL Financial Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FBL Financial Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FBL Financial Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.