FCX Performance
3000 East 14th Ave.,
Columbus, 43219, OH,
United States
Columbus, 43219, OH,
United States
1 614-324-6050
Manufacturing
FCX Performance Technographics
FCX Performance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by FCX Performance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 FCX Performance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that FCX Performance has purchased the following applications: Bottomline Paymode-X Invoice Automation for AP Automation in 2015, Epicor Prophet 21 for Distribution ERP in 2011, Olark Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems FCX Performance is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , FIS Global , HighRadius or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing FCX Performance revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for FCX Performance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
FCX Performance Tech Stack and Enterprise Applications
FCX Performance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline Paymode-X Invoice Automation | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, FCX Performance implemented Bottomline Paymode-X Invoice Automation as an AP Automation solution to centralize electronic invoicing and payment orchestration for its Accounts Receivable function. The deployment placed Bottomline Paymode-X Invoice Automation at the center of billing operations used by the Accounts Receivable team to generate and transmit invoices to customer portals and third party networks.
The implementation leveraged core invoice automation capabilities typical of AP Automation, including automated invoice presentment, electronic remittance handling, exception routing, and support for card and ACH payment processing workflows. Accounts Receivable personnel used the platform alongside credit evaluation and collections processes, executing cash application and payment posting as part of day to day billing operations.
Operationally the platform was integrated into an existing ecosystem, with AR staff managing connections between Bottomline Paymode-X Invoice Automation and third party networks such as Ariba and Direct Commerce, and using GetPaid for payment collection and documentation. The configuration supported collaboration with inside and outside sales to resolve customer disputes and maintain collections workflows.
Governance and workflow changes focused on consolidating invoice channel management under the Bottomline Paymode-X Invoice Automation platform, formalizing dispute resolution touchpoints between sales and AR, and embedding cash application and credit assessment activities into the automated invoice lifecycle. This structure positioned Bottomline Paymode-X Invoice Automation as the primary AP Automation tool supporting FCX Performance Accounts Receivable operations.
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AR Automation | ERP |
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2015 | 2015 |
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AR Automation | ERP |
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2024 | 2024 |
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AR Automation | ERP |
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2022 | 2022 |
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AR Automation | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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FCX Performance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2011 | 2012 |
In 2011, FCX Performance implemented Epicor Prophet 21 as its Distribution ERP to centralize accounting and distribution workflows. The deployment positioned Epicor Prophet 21 as the core application for accounts payable and procurement related processing within the company.
The implementation covered core accounts payable capabilities, using Prophet 21 accounting software to handle invoice processing, three way match controls, requisition compilation, and service invoice approvals. Functional workstreams documented in practice include research and resolution of invoice discrepancies, preparation and system entry of approved requisitions and service invoices, and support for freight charges, purchase cards, and employee expense reports.
Operational scope is evidenced by Accounts Payable activity at FCX Performance Columbus, OH between January 2019 and February 2020 on the Prophet 21 platform, with day to day responsibilities that included audit retrieval and document research for compliance requests. Governance and workflow controls emphasized approval gates for requisitions and service invoices, reconciliation processes tied to three way match validation, and structured issue resolution for payables discrepancies.
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FCX Performance AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, FCX Performance deployed Olark Live Chat on its corporate website. The implementation uses Olark Live Chat and is categorized under Chatbots and Conversational AI, providing a front‑end messaging channel embedded into site pages for real-time visitor engagement.
The technical footprint is a client side chat widget that connects to Olark’s cloud hosted messaging service, paired with a browser based operator console for agents. Typical Chatbots and Conversational AI capabilities configured in this deployment include real time messaging, canned responses, chat transcripts, and basic visitor targeting and routing rules to present contextual prompts to site visitors.
Operational ownership is concentrated in customer support and web operations, with the widget instrumented across commercial and product pages on the public site. Administrative controls are managed through the Olark admin console, enabling configuration of agent availability, chat routing rules, message templates, and transcript retention settings to support ongoing support workflows.
Governance focuses on standardizing response templates and escalation pathways, aligning chat handling procedures with existing customer service workflows. Training and operational playbooks were used to onboard agents to the Olark Live Chat operator console, establishing routine moderation and handoff processes for inbound web inquiries.
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FCX Performance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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FCX Performance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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FCX Performance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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FCX Performance eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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FCX Performance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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FCX Performance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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FCX Performance Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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FCX Performance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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FCX Performance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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FCX Performance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at FCX Performance
| First Name | Last Name | Title | Function | Department | Phone | |
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Credit and Collections Manager | Manager | Finance | |
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Sr Accounts Receivable Credit Specialist | Manager | Finance | |
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Credit Specialist | Manager | Finance | |
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CFO | CXO | Finance | |
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Director Facility Network | Director | Operations | |
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Director of Supply Chain Analytics & Improvements | Director | Supply Chain | |
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Senior ERP Analyst | Manager | IT | |
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VP of Operations | VP | Operations | |
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Warehouse Manager | Manager | Supply Chain | |
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Regional Vice President-Operations | VP | Operations | |
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Warehouse Manager | Manager | Operations | |
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Apps Being Evaluated by FCX Performance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from FCX Performance IT executives and key decision makers. This section highlights FCX Performance's latest recorded technology evaluations, including Epicor Prophet 21 for Distribution ERP on 2025-08-27 and CCBill for Payment Processing on 2024-10-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the FCX Performance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-27 | FCX Performance | Evaluated | Epicor | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations |
| 2024-10-18 | FCX Performance | Evaluated | CCBill | CCBill | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD FCX Performance Technographics
FCX Performance is a Manufacturing organization based in United States,
with around 1000 employees and annual revenues of $300.0 million.
FCX Performance operates a diverse technology stack with applications such as
Bottomline Paymode-X Invoice Automation, Epicor Prophet 21 and Olark Live Chat,
covering areas like AP Automation, Distribution ERP and Chatbots and Conversational AI.
FCX Performance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bottomline Technologies, Epicor and Olark.
FCX Performance recently adopted applications including
RadiusOne AR Suite in 2024, Billtrust AR Automation in 2022 and HighRadius Integrated Receivables Management Software in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of FCX Performance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates FCX Performance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete FCX Performance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.